3rd Revision : Important Notice concerning Sony CCD Imager in manufactured from October 2002 through March 2004 located in a variety of Products

May 21, 2009

Issued: October 3, 2005 Revised: November 24,2006; 2^nd Revision: September 25, 2007; 3rd Revision : May 21, 2009.

It has come to Sony of Canada Ltd.'s attention that a limited number of Sony digital camera, camcorder and personal digital assistant (PDA) products that incorporate a charge-coupled device (CCD) or image sensor device, manufactured from October 2002 through March 2004, may exhibit the following condition:

When the product is used in camera mode, the liquid crystal display (LCD) panel and/or electronic viewfinder displays either a distorted image or no image at all.

Sony Corporation has determined that this condition occurs very rarely, but may be accelerated if an affected product is exposed to high temperature and/or high humidity environments.

In an effort to ensure customer satisfaction, Sony of Canada Ltd. has elected to offer, effective October 3, 2005, free out-of-warranty repair to owners of affected Sony digital camera, camcorder and PDA products that exhibit the aforementioned condition caused by the image sensor device. See below for a list of affected models:

DSC-F717	DSC-U10	CCD-TRV118	DCR-PC101	DCR-TRV33
DSC-P7	DSC-U20	CCD-TRV128	DCR-PC105	DCR-TRV340
DSC-P8	DSC-U30	CCD-TRV318	DCR-PC120	DCR-TRV38
DSC-P10	DSC-U60	CCD-TRV328	DCR-TRV18	DCR-TRV39
DSC-P31	DSC-V1	DCR-DVD100	DCR-TRV19	DCR-TRV460
DSC-P32	MVC-CD250	DCR-DVD101	DCR-TRV22	DCR-TRV50
DSC-P51	MVC-CD400	DCR-DVD200	DCR-TRV240	DCR-TRV740
DSC-P52	MVC-CD500	DCR-HC20	DCR-TRV25	DCR-TRV950
DSC-P71	MVC-FD100	DCR-HC30	DCR-TRV250	DCR-VX2000
DSC-P72	MVC-FD200	DCR-IP5	DCR-TRV260	DCR-VX2100
DSC-P92		DCR-IP55	DCR-TRV27	PEGNZ90

This free out-of-warranty repair has been extended from November 24, 2006 to owners of the following affected digital still camera models, which were manufactured between autumn 2003 and August 2005:

DSC-T1	DSC-T33	DSC-U40
DSC-U50	DSC-F88	DSC-M1

To obtain further information about how to have affected product that exhibits the above noted condition properly serviced, please click on the following link.

Customers who have previously paid to have the above noted condition corrected, including a replacement of the CCD, on an affected product are asked to call 1-877-899-7669 for further information.

This offer will automatically expire without further notice on November 30, 2009.

Sony of Canada Ltd.