Product Reviews

Thank you for the fantastic review!

We are thrilled to hear that after several years, your STR-DH190 is still delivering such a high-quality audio experience. It’s great to know that the power and low distortion are effectively driving your large speakers, and we truly appreciate your perspective as someone who has tried many different receivers.

Thank you for choosing Sony and for sharing your long-term satisfaction!

Best regards,

Gus, Sony North America Customer Support

Hello Kerf,

Thank you for choosing Sony!

We're excited to hear that the Bluetooth on your STR-DH190 receiver works great. Knowing that it enhances your listening experience means a lot to us, and we appreciate you sharing your positive experience.

Best regards,
-Fred

Hi there,

We are honored to hear that you are enjoying the outstanding features and quality of your STRDH190 receiver. Your continued loyalty to Sony means the world to us, and we are thrilled to remain your brand of choice for your audio needs.

Thank you for trusting Sony.

Regards,
Dominick

Hi Louise19999,

It brings us great joy to hear that you purchased the Sony STR-DH190 and gave it a five-star rating!

We are thrilled that you found the setup easy and that the Bluetooth music sounds excellent through your existing wired speakers. We design our receivers to seamlessly connect modern technology with classic sound performance.

Thank you for sharing your positive feedback and for choosing Sony!

Regards,
Dominick

Hi JRBaker,

Thanks so much for the excellent feedback on the STR-DH190 receiver! We are delighted that it serves as the perfect centerpiece for your entire music collection, from classic vinyl albums to modern digital tracks, and that you found the setup process to be easy.

Thanks for choosing Sony.

Best regards, Eliab

¡Hola! Muchísimas gracias por tomarte el tiempo de compartir tu opinión sobre nuestro receiver STR-DH190.
Es verdaderamente maravilloso saber que el producto te parece de calidad, fácil de usar y que la conexión vía Bluetooth fue sencilla para ti.

¡Gracias por elegir productos Sony!
Saludos cordiales,
Estefany

Hi My new Sony amp,

That's fantastic to hear! We're thrilled you're loving your new STR-DH190 receiver and enjoying both the great sound quality and its versatility with your turntable and Bluetooth. Thanks for the recommendation and thanks for choosing Sony.
-Eliab

Hello there,

Thank you for reaching out to Sony!

What a fantastic setup! It's awesome to hear your Sony STR-DH190 is bringing your CD library back to life and filling your living room with music. The CDP-CE500 is a great match for it.

We’re also excited to hear that you’re adding a Hi-Fi Bluetooth receiver streamer! This will enhance your audio experience and allow you to enjoy even more of your favorite tunes directly from your phone.

Thanks for sharing your experience, and enjoy the music!

Best regards,
-Fred

Hi Kevincooldad,
Thank you for taking the time to share your experience with the STR-DH190! We’re delighted to hear that you’ve found it easy to use and that it exceeded your expectations since your purchase six months ago. It’s wonderful to know that the product has been a positive addition for you.

Thanks for choosing Sony!
Best regards,
Stephanie

Hi chiller,
Thank you for taking the time to share your experience with the STR-DH190! We're thrilled to hear that it's been a powerful addition to your audio setup and perfectly drives your tower speakers. It's great to know that the Bluetooth feature has been reliable and enhances your listening experience by seamlessly connecting to your iPod.
We appreciate your feedback regarding the remote control and its functionality with satellite radio channels.

Thank you once again for your support and enjoy your music!
Best regards,
Stephanie

Hi,

Thank you for your feedback.

We're sorry to hear that you're facing difficulties with your STR-DH190; this is not the norm, as we always strive to deliver the best quality possible. Yet, we're happy to hear that you're enjoying the sound quality.

You can learn more about how to correctly install and connect the speakers, AV devices, and FM wire antenna at this link: https://cutt.ly/Vrjxzslc

Also, you adjust the volume using the volume button on the receiver instead of using the remote control by following the steps on page 22 here: https://cutt.ly/drjxmg2a And you can learn more about the parts and controls of the amplifier on page 8.

Regarding the 'clunk' noise issue, make sure to follow the steps below and test again:
1. Check that the speakers and device are connected securely.
2. Unplug the amplifier from the mains and plug it back in after 1 minute.
3. Make sure that the connecting cables are not near a transformer or motor.
4. Move your audio device away from the TV.
5. If the plugs and jacks are dirty, wipe them with a cloth slightly moistened with alcohol.

Although the receiver heats up during operation, this is not a malfunction. If you continuously use this receiver at a large volume, the cabinet temperature of the top, side, and bottom rises considerably. To avoid burning yourself, do not touch the cabinet.

Also, you can prevent heat buildup by placing the receiver in a location with adequate ventilation.

Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW

Menna @Sony Support UK

Hi there,

Thanks for the great review, we really appreciate the comments as Sony always strives to deliver the best quality products! We are delighted to hear that the product exceeded your expectations, and it really is great to hear that you've been a Sony fan for so long. We really appreciate the loyalty and the preference. We hope you can keep enjoying our products, thanks for choosing Sony. Have an amazing day!

Sony North America Customer Support

Hi there!

Thank you for your enthusiastic review! We're thrilled to hear that you find the STR-DH190 stereo receiver perfect for its price and that its Bluetooth connectivity is clear and clean.

We appreciate your feedback and are delighted that the receiver enhances your listening experience.
Enjoy your music collection!

Thank you for choosing Sony!
Best regards,
Stephanie

Hi there!

We’re so glad to read that you're enjoying the Bluetooth feature on your Sony receiver. Thank you for the wonderful feedback! We always strive to deliver the best experience to our customers.

Keep enjoying your music!

Thanks for choosing Sony!
Best regards,
- Stephanie

Hi Willo58, That's wonderful to hear! We're thrilled that the STR-DH190 meets your needs and expectations. Thank you very much for your purchase and for choosing Sony! - Romeo

Hi,

Thank you for your feedback.

We're happy to hear that you're enjoying your STR-DH190. Yet, we're sorry to learn that you're facing difficulties with it.

You can increase the FM reception by following the steps in page 35 in this link: https://cutt.ly/3reVhBh0

Regarding the humming noise, you can follow the steps in page 35 and 36 in the above link. If the issue remains, initialize the receiver to the factory settings by following the steps in page 32 and test again.

Moreover, we appreciate your feedback regarding the Aerial socket; we are glad to hear from our customers and are always working to develop our products to what suits your needs.

Rest assured that we've raised it to the concerned team for future consideration.

Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW

Menna @Sony Support UK

Hi,

Thank you for your feedback.

We're sorry to hear that you're facing a noise issue with your STR-DH190, this is not the norm as we strive to deliver the best quality possible.

If you face the same issue again, make sure to follow the steps in pages 34 and 36 in this link: https://cutt.ly/je9AxmiT

If the issue remains, you can try to initialize the device by following the steps in page 32 using the above link.

Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW

Menna @Sony Support UK

Hi Dragline, Thank you for the 5-star rating! We are glad to hear that you are happy with your new STRDH190! Thank you for the recommendation and for choosing Sony! -Carl

Hi Ric Roze, We are glad to hear that you are enjoying your new STRDH190! Thank you for choosing Sony! -Carl

Hi rognbas24,
Thanks for such a great review! We're glad to hear that your STRDH190 perfectly suits your needs and expectations. Your satisfaction with the sound quality, features and overall performance of the unit are greatly appreciated. Thanks for choosing Sony! - Kris

Hi CNDJ, We're glad that you like your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin

Hi MacM,
Awesome! We're really glad that you found the perfect receiver that matches your needs and expectations. It's nice hear you like the incredible features and reasonable price of the STRDH190. Thanks for choosing Sony! - Kris

Hi AlexanderV1965,
Thank you for the continued trust you have put in our brand! It's wonderful to hear that we've exceeded your expectations with the crisp and clear sound of your new STRDH190 receiver. This is definitely a great gift for yourself. Advance Happy Father's day from all of us! Thanks for choosing Sony! - Kris

Hi ron65, thanks for commenting! We are truly happy to learn about your satisfaction with the amazing features of your STR-DH190 Stereo receiver with Bluetooth. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo

Hi LloydK, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony STRDH190 2.0ch Stereo Receiver with Bluetooth. We're thrilled to hear you love the great sound and overall features of the unit. That you so much for being one of our long time customers! Thank you for trusting Sony! -Jess

Hi Npblaxplr, This is great! We're delighted to hear that you are enjoying your new receiver! We appreciate your feedback and thank you for choosing Sony. Erin

Hi Klikiton, We're thrilled to hear you like the amazing sound quality and Bluetooth feature of your new receiver. Your assessment is spot on, the STR-DH190 stereo receiver delivers quality sound from vinyl and digital music BLUETOOTH connectivity. You can also pair with turntables including PS-HX500 and PS-LX310BT to amplify your records. Than you for choosing Sony! -Jess

Hi AGCe,
Thank you for being our Sony valued customer! Your patronage and satisfaction allow us to continue to do what we love and provide you with quality products. Your opinion and feedback really matter to us. We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Nice to hear that your STRDH190 receiver suits your needs and expectations. Thank you for trusting Sony! - Kris

Hi Rol73, We regret to hear that the remote doesn't work. We'd love to help you troubleshoot your problem by following the steps here:

https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00006827

Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin

Hi,

Thank you for your feedback.
We're sorry to learn that your amp is producing a humming noise.
Please follow the steps on page 35 relevant to this issue: https://cutt.ly/iwOXRNd3.
If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

Hi there,
Thank you so much for the 5-star rating! We're happy to hear you are enjoying the great sound quality, design, functionality, and connectivity of your devices to your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! - Kris

Hi JEEC,

Thank you for this amazing feedback! We're glad to hear it works great and you like the overall performance. This stereo receiver is intended for sound playback from connected devices, music streaming from a BLUETOOTH device, and FM tuner. It has a Bluetooth receiver and not a Bluetooth transmitter. You can only receive audio from a WALKMAN, smartphone, or tablet that has a BLUETOOTH function and listen to the received audio content via this receiver. Whereas the STRDN-1080 has Bluetooth Transmitter mode which you can enjoy listening to audio from AV devices connected to the receiver via BLUETOOTH headphones/speakers.

Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Jess

Hi Eyeshademan,

You made the right choice! We're thrilled that the receiver is perfect for your home entertainment system. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

-Ralph

Hello Mike,

Thank you for your review.
We're sorry to hear that you're facing difficulties with your Sony STR-DH190 AV Receiver, and we'd like to help.
Please, make sure of the following:
- If your turntable has a grounding terminal, connect grounding wire.
- If you connect a turntable with a PHONO/LINE switch, make sure that the PHONO/LINE switch on the turntable is set to PHONO.
Alternatively, you can try resetting the device to its factory settings by turning it off and holding the power button for 5 seconds until the word "CLEARING" appear on the screen.

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Mazen @ Sony Support UK

Hi lp addict, We are glad that you like the sound quality of your Sony stereo receiver. Every component in the STR-DH190 has been designed for detail and clarity. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony. Vincent

Hi DarylK, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Carl

Hi Marlonfred395, Awesome! Good to know you like the powerful sound, easy Bluetooth pairing, ease of use, and great price of your new Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam

Hi LizD,

Amazing! We're thrilled that you are enjoying the sound quality of the receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony!

-Ralph

Hi Robert 772, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin

Hi JClaude2, We're very happy to hear you like the overall features, power, and performance of your new Sony STRDH190.
You can't connect an external FM antenna to your A/V receiver, but you can improve the FM reception.

Adjust the position of the supplied FM wire antenna (aerial) to a place where the reception condition is good.
Place the antenna near a window.
Position the antenna as horizontally as possible.

Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam

Hi Bub59,

That's fantastic! You've made a great choice! We are extremely pleased it suits your needs. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

Thank you for sharing your awesome experience with the STR-DH190 and for choosing Sony!

- Romeo

Hi Nae67, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin

Hi MSE1, That's fantastic! We're happy to hear those positive remarks. It's good to heart that you like the well-integrated features, impressive sound quality, and easy setup of this receiver. Glad to know you appreciate the great remote design and various available inputs of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for your purchase! -Jess

Hi Morindj,

You made the right choice with the STRDH190! We're glad that the available ports of the receiver is perfect for your home setup. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

-Ralph

Hi Classical Music Listener, You've made an excellent choice! Great to hear you like the amazing sound quality this unit delivers. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam

Hello Van gogh, We are glad to hear that you love the features and sound quality of your Sony stereo receiver. Every component in the STR-DH190 has been designed for detail and clarity. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony. Vincent

Hi Audio Fan,

Thank you for the 5-star rating and we're glad you like the AV receiver. See page 25 from this link for more details regarding the FM tuner.

https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf

Whether you choose to enjoy the warm sound of vinyl via the phono input ,or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

Regards,
David