Product Reviews

Bought this from Amazon last year and been having issues since months with the service. Looking for replacement/refund coz of the constant white noise/hissing sound in the background. Still within warranty.

I rocked these headphone for about a year without any issues. The sound was alright. Then one day, I go to charge them and the power would not come on. They just stopped working. I am disappointed that I spent good money and the product just dies. Where can I go to have them looked at or can I get a replacement pair?

I recently found these brand new in the box while going through my late father’s belongings. I joked that he left me an early birthday present. They seemed to work quite well the first few hours of using them. Unfortunately, the sound became so badly distorted it was painful to my ears even on the lowest volume. I thought perhaps they were losing charge, so I recharged them and tried them again the next day. Unfortunately, the sound was still distorted even on the lowest possible volume. Additionally, I could only get them to connect to my laptop, but never to my phone.

My wife just bought me these for my birthday and I will be returning them immediately. The sound is great but the location and quality of the mic is just terrible. No one can hear me, which makes this a pretty unusable device. I don't know why Sony engineered these headphones in this way. Just a bad design.

I love these ones. I always try Sony. I had the wired Extra Bass until my boyfriend broke them. Got these wireless ones and they lasted me 3 wonderful years before they quit. They cancelled out busy cafeteria noises while I studied at school. I made use of them nearly daily. They connected to my laptop beautifully and my iPhone. I haven't found them in local stores why I haven't bought a second pair yet.

removed them from my pocket and the plastic ear bud, that holds the gummy, broke off within 2 weeks of purchase

Great sound. Just not real impressed with design. The in ear piece is already loose on one ear piece

I lost powerthe on/off button and the volume control button after 1 year. The buttons keep falling off many times and finally I lost all of them. I try to search where I can buy the new buttons. I love my headset but I dont know how I can use it without the buttons.

I gues my title says.it all. Great sound.Good battery.Earbuds fall.Useless mic.

Can't recommend this headphones to anyone. I had used this headphones for just 5 months and now they looks awful. Very poor quality for Sony.

Within a month one of my ear pieces had misshaped plastic on it. Ear wax cleaning requires for you to dismantle it. Mic has to be rite under or in front of your mouth for clear speech. Also does not connect via bluetooth to my Mac Book pro.

When I first got them they were working just as I wanted them to. Sound was good. However, when it comes to the physical part of it, I found that my earbud on the right side would keep falling off and I would thankfully be able to catch it and put it back in, until it got to the point that I was out and didn't realize it came off. For being "Sport" earphones I feel that they should definitely work better or even hold to any movement. Maybe mine were poorly made. Also it was disappointing that I could not use them for phone calls as well. They weren't expensive but they for sure were not cheap for them to have lasted 2 months!!!

I purchased these earbuds over a year and a half ago. They have been my gym and running ear buds. The sound is great i love the bass and they never have fallen out of my hears when running or any work out. The sound quality is great. The negatives: Poor build quality. The rubber bottom to raise and to connect to blue tooth fell out within 6 months. I litery have been using a paper clip to turn on and off. The rubber part that goes in your ear has been falling out for a year. I choose to still work out with these ear buds over my airpods even missing the bottuns. Both rubber ear pieces are missing and the power on rubber botton have fell off and are missing. They are useless with out those pieces. I wish sony would allow us to buy those parts so i can continue to use them. Il be looking for another brand. Great sound and awesome for runs, downside is cheap build and no replacement parts.

Got these earbuds for Christmas for exercising and use for working. Sound quality has good bass, but high end gets drowned out a little bit for my taste. My biggest complaint is the microphone placement. Everyone I have talked to says I sound muffled until I remove right ear bud and hold it in front of my mouth. Move the mic to the chord and it would be fine. I wish there was an app the allows you to calibrate the ear buds Gofor your own use to include sensitivity of microphone and equalizer. I would recommend to anyone wanting a good sound for working out. I haven't jogged with them on, not to that point yet, so I can't say how the fit is while experiencing more impact, but light works are fine.

Got mine back in November. The sound quality is great for earbuds, with plenty of bass as advertised. They are super easy to pair up with my phone. However, after a few months the buttons started to get sticky and then the volume buttons stopped working altogether. Also the built-in mic is terrible quality, it is too quiet for anyone to hear me if I try using it for a call.

Like these headphones a lot. Where can I buy a replacement arc support piece?

I received this as a gift for Christmas, and didn’t start using until February! The sound is ok, but the buds aren’t very comfy! Not to mention last month my right earbud stopped working!

I love Sony, had many excellent Sony products. The XB50BS Extra Bass Sports Wireless In-Ear Headphones is definitely not one of them. In fact, I just threw mine in the garbage where they belong. Why? 1- uncomfortable in the ear 2- substandard sound quality 3- takes hours to charge 4- only holds a charge for 2-3 hours 5- controls are completely unusable 6- recharging is cumbersome, 7- very noisy while walking due to connecting wire between earbuds 8- very, very difficult to pair with iPhones Useless device. Neil Young had these in mind when he wrote “Piece of Crop”

I really wanted to like these headphones. Sound quality and comfort were there, and they didn't slip during workouts, BUT the play and volume buttons fell off within two months.

Decent sound quality and fits well after a while but my pair completely stopped working after two months of use.

I am fan of Sony products and have been using TV, speakers and others for a decade but this wireless headphone gave me hard time and would see if it can be replace with better one.

I recently purchased this pair to use while I'm running and they just wont stay put. eve altered the sizes other plug piece and the ear hang and still! awful awful awful! so regret purchasing them and they weren't cheap either!

Really easy to connect, hands free feature works fine. I would not recommend them for sport, the amount of bass is exaggerated and they start to hurt your ear after half hour of listening, also the wire between is too wide and will stick to your neck once you start sweating.

This was a birthday gift in October 2018. The microphone is useless. The only way to take a call on this earphone is to take the earpiece with the mic out of your ear and hold it to your mouth. In addition, this was the solution suggested by Customer Service in India because and I quote "This earphone is designed for sports and running, not calls". After a lot of runaround, I got my set replaced by the service centre under warranty (3 trips there cost me about 50% of what I would've paid for the earphones.) And the replacement set doesn't work either. All the while, Sony still markets these as a "handsfree" headset which they are most definitely not. Connectivity - Not particularly good.

The other side hear noise every call Music sound is very good but the problem in calling

Lasted less than a year no parts available for repair

Glad I bought the protection plan from Best Buy. I'm a long distance runner and I RELY on my music. First pair lasted 2 months, completely stopped working. The pair I'm about to take back to Best Buy kept cutting off, not the battery, just playing music about a month and a half into having them. I'd have to restart my watch, the earphones, etc.... Ran a half-marathon this weekend and they cut off during mile 3. UNACCEPTABLE!!!!! ONLY because I purchased the protection plan will I give them ANOTHER chance. If these do the same, the officially garbage!

I absolutely hate these headphones. I wish I could return them, but it is past date. They will not stay in my ears no matter what I am doing. Sound is decent, but nothing like my Beats were.

Bought as a gift for my significant other and he loved these headphones at first. Sweat proof so its good for the gym, strong bass which was good for his kind of music.. but its only been 6 months and they won't charge anymore. For over $100 - this is insanely disappointing.

I've had these headphones for about a month. The sound is great. However. I can't use them anymore because the soft tips that go in your ear have fallen off. They kept falling off in my bag and I was lucky enough to find them. But now I've complety lost them and they are sooooooo uncomfortable to put in without those tips. The design is poor in that respect. I don't think the tips should fall off so easily. In addition, there is not clip attached to the wire designed to attach the wire to your shirt. For example, the Jay bird freedom 2 Bluetooth headphones have a great clip that keep the wire in place when you only want to have one side in at a time. These Sony ones just hang sooo heavy. So it's either both sides or nothing. The only two positives, great sound and great battery life. But they are useless now without the soft tips and super annoying when you want to listen to one side at a time. Also you definitely cannot sleep with them in. Very very uncomfortable

Have been using these headphones for a while now but both the power and volume buttons have fallen off and were lost!

They give me a headache after about an hour. I want my wired MDR-NC60 set back with the comfortable cushions but wore them out after several years. Yes they are more expensive but worth the extra money. Overall, I'm just sick of bluetooth connectivity issues in general.

the sound seemed really good to me, that's why I gave it 3 stars the problem was that it quickly lost the ignition button and then disappeared the volume. It was impossible to find it, but I did not continue using it to light it in a few weeks of use, and it seemed to me that for the price should not have been so durable and a follower of Sony to my phone is an Xperia, I had to resort to another brand, encourage me to write because I saw that it had already happened to another buyer