Product Reviews

Work well as sports headphones, no issues with them falling off or disconnecting. Good sound quality, volume and ability to switch in and out of the noise cancelling. However, everyone I've tried to speak to using the microphone has found it impossible to hear me. Issue happens when connecting them to a laptop or iPhone.

Would like them louder but better than the cheaper ones. Sometimes need to keep pushing them in to stay in

The bar where the micro and controls are, are very heavy, it’s pushes cable of the right phone. The batterie doesn’t support all day listening. The color it’s great anda the reduce sound noise it’s impeccably

I received this headset from my wife not long ago, and the WI-SP600N quickly became my most-used wireless headphones. On my first use I was shocked at the low-latency (GREAT for watching videos), comfortable fit, and incredible audio quality. Songs like GO OFF by Dillon Francis had deep, punchy bass without distorting fidelity, while songs like Dave Brubeck's Take Five brought all parts through equally for an even, enjoyable listening experience. I seriously can't recommend these headphones enough-- so I'll change gears to discuss some important considerations: DO - Use the included ear tips to find the right fit for your ear. Sound isolation is going to be crucial in getting the full "Sony Sound" experience. Getting the right fit will also help keep the headphones in place, which I found was pretty easy. DO - Use the Sony Headphones Connect app to pick the sound-stage that you like best and toggle the other features on the headphones. I usually listen to music on "Excited", but if your primary use is listening to books or podcasts, you might enjoy a different sound-stage. Don't be afraid to hop in to the app and make adjustments, it's very user friendly. DON'T - Expect magic from the Noise-Cancelling feature. These are wireless headphones, so don't expect the same noise cancelling experience that other, over-the-ears headphones might have. Experiment with the Ambient Sound Mode, as I found this very useful working in an office, allowing me to listen to music to my heart's content, while still being aware of co-workers and phone calls. I would recommend these headphones to anyone who would ask, and I understand some of the concerns other customers have mentioned, but I've simply never had those problems throughout the life of my product. Give these a shot, and you won't be disappointed.

I bought these so I could use with iPhone, Peloton, and computer. After reading the 120 plus page manual, I cannot find a way to simply toggle between devices. Net, I need to shut down Bluetooth on devices I am not using so I can use on the one I want.

I've had these for almost 2 years and they sound amazing. They work great for the gym and if you forget to charge them, a 5-10min charge will get you at least 50min of playback time for your workout. The controller side is a little heavy, but it does not strain your ear or fall out while running. The noise canceling feature is underwhelming and sometimes I cant tell if its on or off until I cycle the modes. They work well enough to watch a movie on an airplane without having to turn the volume all the way up, but you will still hear everything the plane is doing, including the baby crying behind you. If you try to answer a phone call on these, it sounds like you are in a restroom at a concert hall and there is a lot of feedback/echos from your surroundings. Its so bad, I usually turn them off to answer a call. My Dog recently got ahold of them and chewed off the ear cushions and arches. They still work great, but the replacement parts are quite expensive. I'm torn if I want to spend the $40 or throw them away

I originally bought these in May 2019. In October, they stopped working. It took about two weeks to get a replacement pair. Those lasted a couple months then same thing. The next pair lasted three weeks. The next pair maybe a month and again, same thing - they just stopped functioning. By this time I was furious, but got no offer of a refund or replacement with a different model. Tonight the fourth pair stopped playing in stereo. Am I supposed to just give up and let them keep my money? Because I won't. But I spend an hour on the elliptical every night and four days a week I do additional training. My music is essential and wearing a wired pair is cumbersome and sometimes dangerous. I am sick to death of waiting two weeks between receiving my next defective pair. So please avoid the huge mistake I made.

These are very poorly designed. The side with the buttons feels like you have a weight in your ear and is constantly pulling the other lighter side out of the ear. Sound is great but these are the most uncomfortable headphones at a high price. Much better options out there.

I got these a bit ago for my birthday and they were really good for the first few months, but after using these as my main workout earbuds for those few months, the right side started to give off this awful static noise, and the battery only charges to 50%! Not really worth the price considering how much use I got out of them.

I bought this a little while ago. Only worked for an hour. It will not charge properly. It is off to warranty for exchange. Support through chat was very helpful. Now, after reading these reviews I'm sorry I bought this product. Sony are you seeing all this feedback on the problems with this product? Any action apart from exchanging for same? I would like to exchange it for a different model. I expect more inconvenience and frustration.

Bought these in May 2019. By October, they bricked. Replacement pair lasted six weeks and same result. The second replacement pair died last night. Now waiting on fourth pair. Replacement process takes a couple weeks. Hate cord dangling around while I am on the elliptical. Sony refuses to offer a refund or even a different model which might work. I am done with Sony

i bought it at Best Buy, they only gave me 15 days to use, that was not enough time to realize that the call quality was really bad and people i was speaking to could not hear me and then they refused to return my product

Product was great for a few months then I had to place them on the charger all the time just to get 30mins worth of use our of them.. Also nobody was able to hear me talk there was lots of what I cant hear you and back ground noise.. Now Headphone will not charge at all. Charge light comes on for a second and then stays off.. Please redesign headphones and resend out to your loyal customers.. Hope I don't have the same issues with your new WH-1000X M3s I just purchased.

The mic Sounds awful, they doesn’t fit very well in ear too.

These constantly slip out of my ears as I'm running. The side with the controller is heavy so it pulls the earbud right out as you sweat. Just fine for the airport, average battery life... but not worth the price. Good if you can get a deal and not using them if you sweat.

Not enough battery life for long workouts, won’t connect to IPhone 11 and have tried every hack! Sucks, now have to spend another $150+ to get music!

they sound great and fit well, Best at canceling noise. The pause and play button gets a little finicky won’t always pause your song you may have to power them off. Don’t expect to use them while on the phone horrible person on the other side Will struggle to hear you. That’s a big deal to me because I need hands free due to work. Wish I could get my money back

Garbage!!! Worst product I’ve ever bought. Can’t believe Sony let this leave the R&D facility! Earbuds are a nightmare to get in, can’t easily switch between devices. Not a hope that these things will stay in during any kind of decent exercise and these things are meant to be for Sport! Ha!!! Joke! I’ll be bringing these back and I won’t be buying anymore Sony products. I’ll stick to apple in future. Lesson learned!

i bought this to use while at the office since they look lowkey plus listening to music as well. they are not comfortable on my ear at all no matter the tips or ear holders i use (they feel tight. battery... AWFUL!!!! i have to charge them roughly - times in the day and i cant seem to keep ambient sound off to see if that saves any battery. i keep having to go to the app every time i turn them on to turn off NC. honestly i wanna return these or change them for another different type of wireless earbuds. I'm super disappointed with these and i have use Sony FOR YEARS. For the price of these i seen and try better battery life and earbuds fitting. P.s i like to change them for another type of wireless earbuds.

I bought this online a few days ago and so far so good. I am pleased with the sound quality, the fit and the battery life so far. I have a Sony Xperia Smartphone so I decided to get the Sony wireless headphones for my long bike rides and this works better than expected. The only thing I would say is that I wish it was a little louder and the little block piece was smaller/lighter.

I’ve had the product for some time now. As already mentioned, the microphone isn’t great but does it’s job for listening to music. Unfortunately, the piece to keep the earbud in my ear fell off and now the earbud will not stay in. I can’t find the replacement anywhere!

Horrific battery life: 90 mins on full charge. Awkward controls. Don’t waste your money.

I bought these earbuds to use at the gym. I want to drown out the sounds around me while listening to my music or podcasts. Unfortunately the earbuds just don’t stay in place. I tried the various sizes provided but none stay in my ear. The wire is too long and heavy, it pulls the ear buds out. Why was a wire clip not provided??? The problem of the weight could have been addressed with a simple clip. The wire is too long and heavy. As soon as it bumps into my shirt or shoulders the buds fall out. The sound quality is good, but that only matters if the ear buds stay in. In summary, don’t waste your money.

When I saw it I felt in love, so I bought it 2weeks ago. But after came the cold water. If I would like to listen something is great (music), but if I would like to use the headset, unfortunately NOT good quality. It doesen't filter the out noise and I can't speak with nobody, because I hear everything from outside. I can't use on the street when I walking or in the coffe shop. Soo the price and the quality they aren't in balance. I'm really sad. Thank you!!

Its reasonable for music. Very bad for calls. all the callers complain thats can't hear because of background noise. It cancels doesn't enhace the voice and dont cancel backgound noise. also has only one button to use google assit or ANC. you have to choose one function and loose the other. Battery life is very short

Had these for two weeks and everything about them is good....apart from the battery life. Usually they won't last a day without running out which is a massive pain and means I have to keep the charging lead at close hand all the time. Also, when I was sold these in Dixons the salesperson said that the headphones were designed for sport and wouldn't slip out when you start to sweat. That's not true at all, they fall out as much as any other wireless headphones. Overall I'd say they are probably not worth the £85 price tag.

my set just went dead after 8 months of use. Tried reset, factory reset, just won't work to revive the set.

I wouldn't recommend these headphones to my worst enemy. They're supposedly designed for working out but don't stay in your ears because the volume and play buttons are too heavy and bounce around uncontrollably. To make matters worse, now they won't even power on. I've had them just under one year. Do not buy.

They were decent headphones for working out until the sound just stopped working in the left ear this morning. I've used them for 4 months and they are rated as sweatproof, yet here we are. Also, the weight of the control module is just too much. It constantly pulls either headphone out of my ears. I would not recommend this product to anyone for reliability reasons. 150 dollar headphones need to be built to a higher standard.

Don’t even think of buying these. I cannot use them to talk. I can’t be heard at all! For a SONY product it’s garbage

I bought these four days ago after my last pair of headphones finally broke. Pros: sound quality is great Features like noise canceling and Google are great. Cons: the control module is really heavy so when I run or do any sort of work out the head phones pull on my ears. The cord connecting the two is built well but because of that it's heavier too adding to the issue. The result is after about 20 minutes my ears hurt and I want to take them out which isn't great for workouts. Another issue is the battery life. I get about one good workout maybe a shorter second workout before I have to recharge. Which really stinks because I hate having to plug them in all the time. Because of the weight and battery life I'll be returning these.

Got these as a Christmas present 1st pair lasted 6 days and stopped working wouldn’t take a charge or power on and this was with minimum usage about 1hr per day for the gym only (I have the m3 for everything else) Returned to Best Buy and got a new set. Now after 4 months the same issue since I cannot return to Best Buy anymore I’ve been trying to trouble shoot the issue online myself with no success. Very disappointed!!!

I am a landscaper/lawncare guy and with in 1 year I need to buy a new pair of headphones. At 1st they were great, 6 months later the rubber protection on the buttons are rubbed off, and now 1 year later the right side speaker sounds like it's busted. I expected a lot more for a $150 pair of ear phone.