4.2 based on 87 customer reviews
13
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Excellent
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Love This Product
HTA9 23/12/2023 (USA) Verified Purchaser Verified
I brought this a month ago with the sub and I am so happy with how this performs with movies and music.
Excellent
Excellent
Excellent
Excellent
Excellent
Great product, but tinny sound
HTA9 20/06/2022 by TaxBear (USA) Verified Purchaser Verified
I bought this, with the optional 300W subwoofer and was very impressed with the sound coverage. Odd-shaped room and was able to hear sounds from where you would expect to hear the sounds. The only downside for me was the tinniness of the sound, even with the subwoofer, which I thought would help (which it did, but not enough for me to keep the system). I returned it after one week of listening, as my old system still sounded better to me, but without the coverage of the HT-A9.
Good
Good
Excellent
Excellent
87 Customer Reviews
HT A9 is amazing
HT-A9 28/04/2025 by Will1971 (United Kingdom)
I purchased this a couple of weeks ago to go with my bravia 9 I had a q990d before and I thought it was really good but the sound quality from the ht a9 I'd a different level
Excellent
Excellent
Excellent
Great sound but frequent audio drop outs
HT-A9 22/01/2025 by Josh Bedford (United Kingdom)
I bought this just over a year ago. The sound is superb and it is easy to setup. However it has intermittently had audio drop outs. It was for a while possible to fix this by toggling the RF option in settings. However over the past 2 months it has got much worse. Sometimes the audio just stops outputting completely and I have to reboot the TV and set up the speakers all over again - but that does not always solve it. So, frequently I am spending 15 to 20 mins to get this to work again. It is so annoying that something so expensive has such a poor warranty. The retailer has said they cannot help. Expensive junk.
Hi,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with the sound on your HT-A9.
Please try the following steps and test again: https://cutt.ly/ie8J98sY
However, if the steps didn't help, please contact us using the details here: https://cutt.ly/heoRCkdW including more details about the issue, so that we can fully check the matter for you and provide the proper guidance.
Nihad @Sony Support UK
Audio dropouts ruin this product
HT-A9 22/12/2024 by Sovereign108 (United Kingdom)
It would have been a great product had it not been for the audio drop outs that occur even with audio optimisation. This is because the WiFi technology that this product uses is prone to WiFi interference.
Poor
Poor
Poor
Hi,
Thank you for your feedback.
We are sorry to hear that your HT-A9 have audio dropouts.
Regarding the sound dropout issue, you can try these steps to troubleshoot the issue: https://cutt.ly/veMu3Gb1
If the issue persists, you can try resetting the speaker system: https://cutt.ly/HeMu8hZ0
If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc
Ahmed @Sony Support UK
Hi tech solution
HT-A9 21/11/2024 by Guy01273 (United Kingdom)
Only tried the 4 speakers for a short period, they are well made and do generate a surround effect, however as a replacement for my old 7.1 surround system they are lacking base impact, both with music and especially sound effects. So I'm saving for one of the 2 available subs that are compatible. Another thing to consider on positioning, you may have to buy longer mains cables to get them ideally set-up.
Good
Good
Good
Hey,
Thank you for your feedback.
We're glad to hear that you're enjoying your HT-A9 and hope you continue to enjoy it for years to come.
The subwoofer is designed for playback of bass or low-frequency sound. When the input source, such as in TV programs, does not contain much bass sound, the bass sound from the subwoofer may be difficult to hear.
However, make sure to adjust the bass sound volume following this: https://cutt.ly/qeK8lnNw
And the software is updated: https://cutt.ly/xeK8lDvq
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
Constant dropouts
HT-A9 29/10/2024 by op141 (United Kingdom)
This is an impressive for sound but the constant dropouts in sound when playing Atmos or other hi-res formats leaves you feeling why did I buy this. Changed constant settings as per manual but still dropouts, normally in the quieter passages too? 🤔
Poor
Excellent
Excellent
Hi,
Thank you for your review.
We're sorry to hear that you have sound dropouts with your HT-A9, yet we're glad to hear that you are enjoying its sound quality.
Regarding the sound dropout issue, you can minimize interference with other wireless devices that causes the sound to dropout by following these steps: Set [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [RF Channel] to [Off], then set to [On].
If it's still the same, try the rest of the steps here: https://cutt.ly/neFVsNp5
If the issue remains, you can perform a factory reset: https://cutt.ly/oeFVuOt9
For more assistance, please contact us using this link to be able to assist further: https://cutt.ly/leABWCVc
Ahmed @Sony Support UK
Excellent TV
HTA9 11/10/2024 by Dave1951 (USA) Verified Purchaser Verified
This TV is by far the clearest that I have ever watched. It
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Dave1951, Thank you for the 5-star rating! We're glad to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Great sound in a compact form factor
HTA9 04/07/2024 by TomNM (USA) Verified Purchaser Verified
I've had the soundbar for over a month now, connected to a Bravia 7 TV. Overall, it's an exceptional product. The spatial imaging is pretty good for the form factor of the soundbar, it does a good job of 'thowing its voice' to make the sound stretch beyond bar's physical limits. I have it connected to the TV to make the center channel the TV's speakers, so dialog is fantastic and not hard to understand as is way, way too common with recent movies. The only gripe is having to use the Bravia app on my phone to set up the soundbar, it would be nicer if I could do it on my TV. Except for that, it was worth the money.
Excellent
Excellent
Excellent
Excellent
Average
Hi TomNM, Excellent choice! We are so glad to hear that you are enjoying your new HTA9 paired with your Bravia 7 TV! We appreciate your feedback and review! Thank you so much for choosing Sony! -Carl
I prefer the new A9M2
HTA9 26/05/2024 by TeeVeeG (USA) Verified Purchaser Verified
I bought the Sony A9 sound system a few months ago. Fortunately for me, they came with a 14-day return policy. Although I liked them a lot, I returned them when I discovered the new Sony A9M2 had just been released. In my opinion, newer has to be better....and they are. Better looking and the sound is also better. I'm now waiting for to pair them up with the new Bravia 9 TV.
Good
Good
Good
Average
Excellent
Hi TeeVeeG, We appreciate taking the time writing us your feedback. While we're saddened to hear that it has been returned despite liking them, we're truly delighted that you like the A9M2 more. Which ever model you keep, you won't be disappointed. Thank you for choosing Sony. Erin
Poor
HT-A9 20/05/2024 by why1234 (United Kingdom)
I cannot believe the poor sound quality of this product. A £30.00 radio offers better quality output. It will need a sub to create some balance but I can't risk another £600 on the off chance things improve
Poor
Good
Fair
Hey,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with the HT-A9.
-Check the connections.
-Make sure the software is the latest Version 1.779 https://cutt.ly/IetU7SZA
-Try to reset it: https://cutt.ly/letU5BPQ
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW
Maryam @Sony support UK
Incredibly Immersive
HT-A9 03/05/2024 by Graham68 (United Kingdom)
Had these for a few months now.. absolutely love the sound.. in particular, the surround sound.. for all types of content (ever stereo).. low volume listening is very clear too
Excellent
Excellent
Excellent
Grande Prodotto, Bello e Versatile
HT-A9 02/05/2024 by Zio Vale (United Kingdom)
Grande Prodotto . Facile da usare ed installare. Peccato per il canale centrale. Il centro sync funziona solo con i nuovi TV Sony e non con quelli che hanno qualche anno. Spero che gli ingegneri della Sony se vogliono possano risolvere il problema Buona Musica a tutti Valentino
Good
Good
Excellent
Fantastic
HT-A9 06/04/2024 by StoneQ (United Kingdom)
I love HT-A9. They are amazing and very easy to set up.
Good
Excellent
Excellent
5 Star product with 1 star connectivity
HT-A9 15/03/2024 by Ashiq (United Kingdom)
The sound quality is really good, but if you are living near block of flats with many wifi networks , you will suffer from sound dropouts. Sony should at least add the option to select the preferred wifi channel manually and also option to save the last used channel. As of now the system forgets the last used channel and you will again need to scan for good wireless channel every time you turn on the system.
Excellent
Excellent
Poor
Hi Ashiq,
Thank you for your feedback.
We're sorry to learn that you're experiencing sound dropouts.
We recommend following the steps below to resolve the issue:
https://cutt.ly/aw2c6dzf
If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
OMG
HTA9 24/02/2024 by BeckyL (USA) Verified Purchaser Verified
This sound system is simply fantastic, I am so impressed with the quality. It was so easy to set up. Thanks Sony.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi BeckyL, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
Fantastic Sound
HT-A9 14/02/2024 by Squeakers (United Kingdom)
We have had this sound system for a couple of weeks now and are still amazed at the clarity and depth of the sound. It was easy to install, and, as we love our music, we bought the woofer as well and this fills our living room with an incredible sound…..almost as though we were in a concert hall. I love it and am so glad we decided to buy this system.
Excellent
Excellent
Excellent
Great Home Theater System
HTA9 05/02/2024 by gto5830 (USA) Verified Purchaser Verified
this is a great system!!! Easy to set up, and has a great sound. Really enjoy the setup with my Sony TV.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi gto5830,
Awesome! We're happy to hear that you are enjoying the superb sound quality and easy setup of your HTA9 Home theater system. This is definitely a perfect pair for Sony TVs. Thank you so much for your positive feedback and for choosing Sony! - Kris
Reasonable sound
HT-A9 03/02/2024 by Idontcarewhatname (United Kingdom)
Not bad for one little box. I think it's helped by using the Sony TV as the centre speaker. Disappointing there is only one HDMI and occasionally it's slow to respond
Average
Good
Excellent
Hi,
Thank you for your feedback.
We're glad to hear that you're enjoying your system.
We hope you will continue to enjoy it for many more years to come!
Regarding the occasional slowness, we recommend making sure that your system is always up to date: https://cutt.ly/lwX34idi
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Excellent system once set up!
HT-A9 01/01/2024 by rmal (United Kingdom)
The plus side first: it creates a brilliant immersive sound and delivers unbelieveable nuances in my music (particularly those which have been produced for immersive sound, of course). Balancing the speakers was easy using the setup process, given the limitations of having to set up the speakers within specific distances from electrical outlets in the room. The fun bit. Obviously there was some connection between the control box and my TV as the menus appeared on screen but.... the HDMI supplied was not reading at all to connect TV mode to the box so no sound and an error message told me that there was no HDMI plugged in!!! I checked everything, including resetting my Sony TV to ensure that it was set to use the right HDMI outlet for sound and that the TV was to work with an audio system. Still nothing. I happened to have a spare HDMI cable which I plugged in instead and huzzah!!!! It turns out that the HDMI supplied wasn't fully functional. At least I had a spare to check it all out.
Excellent
Good
Excellent
360 Spatial Sound Mapping
HTA9 28/12/2023 by stev5067 (USA) Verified Purchaser Verified
I purchased this product because my son recommended it. I couldnt be more happier with it. The sound is movie quality and you can her everything
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Stev5067, Awesome! Thank you for this amazing review of your HT-A9. We are thrilled to hear that you are pleased with your purchase and you are now enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the HT-A9. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for sharing this wonderful feedback and for choosing Sony! -Jess
Love This Product
HTA9 23/12/2023 (USA) Verified Purchaser Verified
I brought this a month ago with the sub and I am so happy with how this performs with movies and music.
Excellent
Excellent
Excellent
Excellent
Excellent
That's amazing, Ken!
We are truly delighted to hear that you love your HT-A9 and that you're very happy with its amazing performance. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
HT-A9
HT-A9 21/12/2023 by Derek the Senior (United Kingdom)
Bought 3 weeks ago. Easy to set up and wonderful sound. Definitely recommend.
Excellent
Excellent
Excellent
Great
HT-A9 19/12/2023 by Dobbins (United Kingdom)
I bought this a while ago and it’s great I haven’t added the sun as my room small and the bass on this is just fantastic for smaller rooms
Excellent
Excellent
Excellent
...sounds great, performs more than it looks
HTA9 04/12/2023 by rs1980 (USA) Verified Purchaser Verified
I brought this month ago, glad that its performance is as expected. Definitely need a subwoofer with this to add the punch. Does good job with reproducing good audio for the streaming movies. Streaming music is not as expected and is dependent on service which are not alike, needs improvements. Setup is simple and its placed in 12x12 room, not sure how it will perform in large space or high ceilings. Wish it had come with built in demo music and video clips with original content.
Excellent
Good
Good
Excellent
Excellent
Hi rs1980, Thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! Erin
immersive, ease of set up
HT-A9 24/11/2023 by L Prasad (United Kingdom)
Recently bought to go with Sony X95L 85 TV. extremely easy to set up. Wireless connection resulted in frequent dropouts, though it is inches from Wi-Fi. I connected with ethernet, so far very stable Works best with ethernet. I am using TV speakers as centre speakers. Is it possible to add another subwoofer Firmware update?? overall great buy especially at great black Friday deal.
Excellent
Excellent
Excellent
Amazing sound quality, wish it had the subwoofer.
HT-A9 17/11/2023 by TracyK (United Kingdom)
It might be expensive, but you can't argue with the sound quality from the HT-A9. The 360 spacial sound mapping will blow your mind. The speakers are so simple to set up, just plug them in and follow the instructions on the screen, it does everything else for you. It definitely sounds like you have a lot more than 4 speakers, it's a smart bit of kit. Although 'wireless' you obviously still need to plug the speakers into a plug socket, which can be tricky depending on where yours are located. I found the length of the power cord far too short for 3 of the 4 speakers, so ordered IEC C7 Figure 8 Extension Power Cables and this did the trick. For the cost of these speakers, I would expect them to come with the subwoofer and not sold separately. That, and the very short power cables, are the only reasons I've not given 5 stars.
Excellent
Excellent
Excellent
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony HT-A9 audio system, and hope you continue to enjoy it for years to come.
We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
It met my expectations and then some
HTA9 21/09/2023 (USA) Verified Purchaser Verified
Have had this for several weeks and extremely happy with my purchase. My wife say's it is the best system we've had and I have to agree. Love listening to music on it but the system really shines when watching dolby atmos content. Great sound with a smallish foot print.
Excellent
Excellent
Good
Excellent
Excellent
Hi SaginawScott, Thanks for sharing your awesome experience with your Sony home theater system. We are glad that you are extremely happy with the unit. With HT-A9, you'll be immersed in a multi-dimensional audio experience and unique 360 Spatial Sound Mapping technology that creates up to twelve phantom speakers from just four real speakers and calibrates sound to your room for an environment that seems to expand beyond the walls. Thank you for your purchase. Enjoy! Vincent
Great surround system
HT-A9 15/09/2023 by charioteer (United Kingdom)
I've had this sony system for about a month and it replaces a Samsung system.the difference is very noticeable, the Sony is a great improvement over the Samsung.
Excellent
Excellent
Excellent
Excellent but with a proviso
HT-A9 10/09/2023 by Lucy_C (United Kingdom)
An excellent set of speakers, i was worried at first by the lack of a centre speaker, but the sound mapping is so good that you do not notice that it is not there. The proviso - you really do need to add the optional bass speaker to get the best out of this set up.
Excellent
Excellent
Excellent
SONY HT-A9 Home Theatre Sound System
HT-A9 28/08/2023 by Tigress (United Kingdom)
I recently purchased a SONY HT-A9 Home Theatre Sound System & it’s amazing there are 2 issues that I was quite concerned about, the S Centre Speaker & the Pass Through which they recently did an update to rectify that Pass Through issue. The S Centre Speaker is a different issue altogether when connected to my Tv there was a loud continuous hissing sound & SONY had to arrange for an engineer to come out & change the TV’s Motherboard which rectified that hissing issue. You then had to redo the whole setting up of the TV again which I suppose was a minor in the whole scheme of things. My annoyance also comes from the cost of this premium product, I was lucky the price had been reduced but it still cost a considerable amount of money !. SONY need to do better, but the sound from that system is amazing & sublime it does what it says on the tin, & that’s why SONY are the very best at what they do.
Good
Excellent
Excellent
Good system unless there's interference
HTA9 22/08/2023 (USA) Verified Purchaser Verified
I live in an apartment with a large number of wifi networks and devices nearby and these speakers are nearly unusable. I get drop-outs in the audio constantly, and from what I can tell, this has to do with network/radio interference breaking up the connection to the speakers. Initially, the system was completely unlistenable, with pops and drop-outs every few seconds. I was able to improve the situation a bit by re-locating my wifi router to another room, but I'm still getting enough pops and drop-outs that it's difficult to enjoy music or movies. This is really disappointing because the speakers do sound great otherwise. I suspect that in a house without other networks nearby, if you could turn of your home wifi, then they would be perfect, but that's a pretty big compromise.
Good
Fair
Good
Good
Excellent
Hi jamesbvaughan, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the connectivity of your Sony unit. We appreciate your efforts. We would like to show our desire to give you the best experience by resolving this one.
Please set the Wireless Playback Quality and set to OFF then ON the RF Channel through settings to isolate the issue. Please check this link for more details:
https://helpguide.sony.net/ht/a9/v1/en/contents/TP1000196690.html?search=skips
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Great width to the sound.
HT-A9 10/08/2023 by Dennis55 (United Kingdom)
Bought as a easy way into the latest surround sound setups with easy configuration.
Excellent
Excellent
Excellent
Easy set up, excellent quality
HT-A9 08/08/2023 by PaulDYH (United Kingdom)
Very happy with the HT-A9. Took minutes to connect up to my PlayStation and projector, with a nice in built self-calibration system to optimise the sound. Great to remove the bulky speakers, amp and wiring from my old 4.1 set up. Audio is excellent, very immersive - although now planning to add a wireless WA5 subwoofer to complete the experience !
Excellent
Excellent
Excellent
Great sound
HT-A9 08/08/2023 by Cannibal0 (United Kingdom)
I’ve had other surround sound devices in the past, all connected by cables, not all have been great. The HT-A9 is great, I am so impressed by the quality of the sound and the immersive feel that it bring to films and gaming, just brilliant
Excellent
Excellent
Excellent
Excellent Home Theatre
HTA9 23/07/2023 by Home Theatre Enthusiast (USA) Verified Purchaser Verified
These speakers look great and sound great. I had the Sonos Home Theatre and these are so much smoother. Excellent highs and lows. These work so much better with my Sony Bravia TV.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Home Theatre Enthusiast,
You made the right choice with the Sony HT-A9! We're glad that you are enjoying the design and sound quality of the home theater system. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony!
-Ralph
Sounds fantastic (with SW5 subwoofer)
HTA9 05/07/2023 by kenbr1960 (USA) Verified Purchaser Verified
These sound amazing but you do need the subwoofer to get good bass. I'm very pleased with these speakers.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi kenbr1960,
Great! We're glad that you are enjoying the sound quality of the HT-A9. You also made the right choice in adding the optional subwoofer. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony!
-Ralph
Amazing sound clarity
HTA9 29/06/2023 by ekilgore (USA) Verified Purchaser Verified
I bought this about two months ago with a Sony blu-ray and subwoofer. It was the best purchase I've made in a long time. The sound quality is unbelievable. I really like the fact that the speakers don't have to be on the same horizontal plane, or specially placed to produce an accurate soundscape. Set up is very easy and the remote provided makes it easy to tweak adjust levels on an ad hoc basis. It is a totally immersive experience when listening to 5.1 mixes of my favorite music on blu-ray. The only issue that I have is that it occasionally seems to get "choppy" sound and I have to turn the radio connection off and back on, and then do a basic sound setup again. It only takes about three minutes, but it is frustrating if you just want to watch or listen to something and you have to spend the time to do a "setup". [Since this is still fairly new to me, I cannot blame the product. I am experimenting with some speaker placements and some transmitting devices that could be causing interference.]
Excellent
Excellent
Excellent
Excellent
Excellent
Hi JahManBob, Thank you for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! -Craig
Crisp Sound
HT-A9 11/06/2023 by saurmitt (United Kingdom)
I have been using it for 2 weeks. The sound is incredible, loud and crisp with clear dialogues. Decent bass even without a sub-woofer. Feeling of surround sound is ok though. OTT platforms on HD also do not sound like a proper surround.
Good
Good
Good
Hi saurmitt,
Thank you for your feedback.
We're glad to hear that you're enjoying your sound system.
We hope you will continue to enjoy it for many more years to come!
Regarding the surround effect, we recommend following the steps here: https://bit.ly/43I7bli
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
great sound
HTA9 27/05/2023 by MaureenK101 (USA)
I will be honest I truly have no idea how this surround sound is supposed to sound to me. This is the first surround sound system I have ever owned and so I have nothing to compare it to. I do have to say I dont know how I feel about the center channel out cable that makes the voices come out of the tv speakers so it sounds more directly in front of me. I kind of feel like that ruins the experience just a tad bit because I am connecting a low-grade speaker to a top-grade system and almost drowns out the quality of sound coming from the two front surround sound speakers mounted on the wall. But I will play around with it and see what I like better. As far as the subwoofer goes it is great truly is immersive vibration but if there was a way to connect a 1000W RMS or higher subwoofer (something comparable like a nightshade v5 2500W sundown audio subwoofer for a car) to this system I would highly recommend adding a new subwoofer to the Sony line up that is twice as powerful as this one or give me the ability to add a second subwoofer to the system. I can say I have never sat in my living room and watched an action movie and heard bullets zing past my head before. But with this surround sound that is exactly how it sounds and I can say with all honesty it is really an amazing and cool experience to have as my first one. Hope this helps with future bug fixes and tech updates. Please let me know if you add a new more powerful subwoofer or make it so I can add a second one to the system. Thank you!
Excellent
Excellent
Excellent
Excellent
Hi MaureenK101, thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing SONY! ~Earl
worst item i have bought
HT-A9 25/05/2023 by wayno553586 (United Kingdom)
im not happy with these speakers has the quality of sound is so poor i have unpluged them untill i can find about to fix the issue or get my money back
Poor
Excellent
Excellent
Hi,
Thank you for your review.
We're sorry to learn that you're facing issues with the sound quality of the Bluetooth soundbar.
We would recommend first making sure that it's running the latest firmware version: https://cutt.ly/IwqHqkRB.
And make sure to change the Bluetooth settings and quality: https://cutt.ly/4wqHwm8R.
Also, check the troubleshooting steps under ''Sound'' based on the symptoms you're experiencing: https://cutt.ly/dwqHwZoP.
If it's the same, you may reset the unit and test it once more: https://cutt.ly/QwqHewuK.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.
Sawy @Sony Support UK
Sound quality exceptional with Sony subwoofer 👍🏾
HT-A9 21/05/2023 by APOLLO 10 Jones (United Kingdom)
Super impressed with the deep sound quality and easy peas set up 👍🏾
Excellent
Excellent
Excellent
Great sound
HT-A9 15/05/2023 by Ian 23 (United Kingdom)
I was looking for a home theatre system to replace my 12 year old system, having a Sony tv well what’s not to like or trust with this. They link together very nicely, great sound and I didn’t bother with a sub, was very happy with what I can hear. So far no Wi-Fi drop out and really pleased with my purchase
Excellent
Excellent
Excellent
brilliant home sound system
HT-A9 24/04/2023 by hspunn (United Kingdom)
read the reviews and went for a listen to them at the Sony store. These blew my mind away. completely wireless and the 360 sound is out of this world. adds a whole new dimension when watching a movie.
Excellent
Excellent
Excellent
Simple Sound.
HT-A9 04/04/2023 by Aerodatic (United Kingdom)
Simple, great sounding surround sound. Best set to Cinema AE On. I do recommend including SA-SW5 for deeper bass. Would be better if played stereo in back speakers too in music mode with AE off (instead of stereo front speakers only, back speaker off). Simple firmware update?! Maybe future model will be wall mounting design with downward speakers as well as upward speakers. Aerodatic
Good
Excellent
Excellent
Bad out of the box
HTA9 16/02/2023 by Malda123 (USA) Verified Purchaser Verified
ARC/eARC interface defective. Several hours of troubleshooting over several days with Sony technicians, narrowed the problem to the.HT-A9 controller. Sony wanted me to send it in to one of their authorized dealers for repair. Instead, I opted to exchange it with Amazon. The new system worked perfectly. Big pain.
Average
Average
Average
Average
Good
Hi Malda123,
Thank you for telling us about your experience with your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We're sorry to learn that you had some connection issue with the first HT-A9 that you received. This is usually not the case with our premium Home Audio Systems. We hope that you will enjoy the replacement HT-A9 going forward and bring the theater experience to your home.
Should you need more assistance or information with our product, you can always email us at socialsupport@am.sony.com.
We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! -Jess
Amazing Atmos affect and stunning sound quality.
HT-A9 10/02/2023 by Pumpkinlove 36 (United Kingdom)
Bought the HT A9 as a treat to myself. Ater doing a bit of homework the reviews seemed to good to be true as all reviews were positive. Set up took minutes and everything seamlessly connected. Movies and music have a whole new life and 360 audio is just brilliant. The sound bubble is also phenomenal.
Excellent
Good
Excellent
Soundly Brilliant
HT-A9 09/02/2023 by Ray75 (United Kingdom)
I have been up grading through the years from stereo to 5.1 to 7.1 and now spatial sound this has got to be the best,4 speakers and little box of tricks that give original movie sound and all setup with ease. Sony has cornered the market and I am over the moon with the result. Highly recommended
Excellent
Excellent
Excellent
Great for music and home theater
HT-A9 01/02/2023 by nbogoslovskiy (United Kingdom)
enjoy high-quality sound when listening to music and watching movies in the home theater!
Excellent
Excellent
Excellent
Sub woofer not included
HT-A9 01/02/2023 by Rondominius (United Kingdom)
Sub woofer is an optional extra. Disappointing, given the c £1800 price tag.got a Samsung sub, but not Bluetooth compatible with the Sony unit.
Good
Excellent
Excellent
Hi Rondominius,
Thank you for your review.
We're glad to hear that you're enjoying your HT-A9, yet, we're sorry to hear this is how you feel about a subwoofer not being included. We would like to highlight that we as Sony provide different models with different features to provide our customers with varieties of which they can choose the model that suits their needs, for this model, there are 2 subwoofers models that you can get to be able to use with the HT-A9, the SA-SW5 & the SA-SW3, you can find more info here: http://bit.ly/3wYnz29
Rest assured, your feedback has been raised to the relevant channels for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
New surround system & should have done it sooner
HT-A9 27/01/2023 by Sap006 (United Kingdom)
I have hesitated over this purchase as I had hoped to see it instore for a demo but have struggled to find this anywhere even on display. However, after reading all the reviews & spec I decided to change my existing Sony sound system for this & the added sa-sw5 subwoofer. I am delighted with the product & sound generated. It was well worth adding the sa-sw5 & my music listening is so enhanced, the availability of tracks for playing on the 360 Spatial audio format is good, the control buttons are easy to identify & allow me to increase rear speaker & bass level which I have found great for our living space. The sound within the room is way beyond the clarity at lower level than I expected after my previous system. Will continue to explore various modes & options available from the system but so far after first 2 weeks I am really pleased with this system. The pairing to my Sony TV was so easy & I am not a technical expert so go ahead if you are thinking of buying this system. I agree that cable length for speakers could be improved, or Sony could offer them as an extra over option to buy at same time. The colour of the speakers is ok but again a small negative would be options on colour would have suited my exiting decor. Could Sony not offer a discount if we traded in our old equipment? Sorry if this is already an option I have never come across it with Sony but have used it for other electronic suppliers. The technical support from Sony prior to making the purchase was superb so well done, they are a credit to your company.
Excellent
Excellent
Excellent
Amazing sound but disappointing connection
HT-A9 19/01/2023 by Benji0792 (United Kingdom)
I am amazed by the sound quality of the system. Not only do they produce great sound, they also look neat and more subtle compared to a soundbar. However, I have many issues with the sound suddenly dropping out or the system not producing sound upon exiting stand-by. I have tried all the recommended rectifications issued by Sony and had the system replaced by a new set under warranty but the second one also has issues, perhaps a bit less compared to the first set, but this shouldn't be the case for such an expensive sound system. Nonetheless, I am still happy with the purchase, especially when paired with the SA-SW5 subwoofer (the bass it can produce is astounding!).
Good
Excellent
Average
Hi Benji,
Thank you for your review.
We're glad to hear that you're enjoying your Sony HT-A9, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members. Furthermore, we're also sorry to hear that you're facing connectivity issues with the system.
In an attempt to resolve the issue, we recommend making sure that the system is running on the latest software version from this link: https://cutt.ly/89fxvmM, as well as following the steps specified here: https://cutt.ly/09fcUpq and here: https://cutt.ly/b9fcDKB.
Make sure that the speaker system is connected correctly as explained here: https://cutt.ly/Q9fbWEO
If the issue persists, we recommend resetting the speaker system to factory settings as specified here: https://cutt.ly/S9fbZlt
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK
You get what you pay for!
HT-A9 11/01/2023 by Big boy iain (United Kingdom)
A Christmas treat for myself and what a treat. A couple blips setting up, but I'm no Bill Gates! Once set up WOW . And the guys from Sony Leeds most helpful and patient. See for yourself.
Excellent
Excellent
Excellent
Seems Overrated Everywhere
HT-A9 09/01/2023 by Matt1881 (United Kingdom)
I've been waiting to get my hands on this for over a year. Massive stock shortages as well as the steep price have held me back. Every single review and video though rates this as just about the best you can buy. I'm not so sure. First real world problem is speaker range. You're supposed to be able to put the speakers anywhere but I had terrible trouble with the front dropping signals. I had to move it closer to the TV than I wanted. The control box doesn't like being in a cupboard either as that will make the speakers drop out regularly. The other problem is I'm just not convinced yet about the sound. It's devastatingly loud and clear with the sub and volume up (I only have the smaller SW3) but at normal volumes it sounds a little muffled and confused as to where the sound is placing itself. Some shows where the camera changes quickly and the direction of speech change confuse it, which sounds like speakers dropping out but they're not. I'm torn as I really don't want a soundbar in front of my TV, but this system is far from perfect and a lack of acknowledgement in reviews for it's downsides is bad, especially at the very high price point. I can't recommend it to anyone due to that price tag and the issues.
Average
Good
Excellent
Hi Matt,
Thank you for your review.
We're sorry to hear that you're facing issues with the Sony HT-A9. We recommend making sure that the system is running on the latest software version: https://cutt.ly/62S0G8t.
We recommend trying the steps specified in this link: https://cutt.ly/d2S26Da, furthermore, we suggest setting up the system as specified here: https://cutt.ly/t2S8vgZ, after that perform initial settings as instructed here: https://cutt.ly/92S8OK0.
You can feel immersed by the sound from not only the horizontal direction, but also from the upward direction by working sound modes effectively. The surround effect from all directions differs depending on the sound source, as specified here: https://cutt.ly/e2S4a2v.
You can also adjust the dialogue volume, you can easily listen to dialogue since it stands out from the ambient noise. This function works while playing content that is compatible with the DTS:X dialogue control function.
The setting method differs depending on the input as instructed here https://cutt.ly/R2S4vZu
If the speaker system still does not operate properly, reset the speaker system as follows: https://cutt.ly/Z2S4ZUN
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK
Simply The Best (Forget The Rest.)
HT-A9 08/01/2023 by ToMatter (United Kingdom)
I bought this just before Christmas and Sony dispatched it to me very quickly and even registered it for me. It was the epitome of simplicity to set up and is the absolute apogee of Home Cinema Sound Systems, it does it all from one neat box. Sony have torn up the rule book, gone back to the drawing board and come up with this supreme offering. I always strive to afford myself the very best, when it comes to technology, I'm a big home entertainment aficionado too, when I read the reviews of this my interest was piqued by the universal and unique excellence that was agreed upon by all its reviewers. To start with Sony have removed the biggest weak link in any cinema sound system, speaker cables. The speakers contain two microphones in each, when they set up they exchange sound to ascertain their relative positions and 'Map' a soundstage, they really are not too fussy about where you put them either, we all know rooms are irregular shapes, Sony have clearly borne this in mind when crafting this, hearing this is believing it. Much of it's capabilities are not yet used mainstream so it is future proof. I tried not to buy this, it is expensive, I'm so glad I did, you will be too. Sony are making giant strides on all fronts at the moment, they are far ahead of the curve, the AT-H9 will be the gold standard home cinema system for the rest of the decade. The only downside from my viewpoint is that I'll have to wait until next Christmas to buy the matching Sony Bravia TV. Nothing on the market resembles this, it has singularity of form and function, if you can get it, treat yourself, you're a long time dead.
Excellent
Excellent
Excellent
Excellent surround speakers
HT-A9 07/01/2023 by Phill6666 (United Kingdom)
Good product to complement any home cinema but would recommend you pair with the sw5 sub. Good system but nots a flexible as the Sonos arc with a couple of plays 5s and the sun.
Good
Excellent
Excellent
Hi Phil,
Thank you for your review.
We're glad to hear that you're enjoying your Soundbar and happy with the sound quality we always aim to deliver! We're also glad to keep you as one of our loyal family members and hope you continue to enjoy it for years to come!
Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers!
Mennah @Sony Support UK
Sounds very good
HT-A9 04/12/2022 by IanT599 (United Kingdom)
I just wish the included power cables were longer. Or at least give you the option of choosing longer power cables. I got the optional sub with these speakers. In my opinion the sub should not be an optional extra. The setup was easy and the sound setup was easy. Done a software update and there was no sound but a power cycle on everything cleared this up. I was a bit worried at first. I’d recently this unit over in place of a sound bar but I doubt that it would rival a full ATMOS system. I currently have a LG C2 stand mounted and it leaves no room for a sound bar. I plan to move house and a Sony OLED is on the cards so we will then see how good the system will be using the Sony TV as the centre. I hope that the do an update to allow the S-Centre to be wireless. And Apple HomeKit integration.
Excellent
Excellent
Excellent
Great sound, build quality could be better
HT-A9 22/11/2022 by Cal90 (United Kingdom)
My first impression of these speakers was formed from a visual standpoint as soon as I opened the box. I could see when removing the polystyrene that all the speakers have the same annoying feature on the top grills. When viewed from above, the top grill has a slight change in paint covering which is presumably from when the grills are dipped or hung to be sprayed. This is quite eye catching and frustrating for a relatively high end speaker. The sound is very good and has sufficient settings to enable an over the top cinema experience or dial it down to be a more relaxed sound for less intense viewing. I would recommend but do think the reoccurring imperfection could be designed out with a little more thought.
Excellent
Average
Good
Hi Cal90,
Thank you for your review.
We're glad to hear that you're enjoying your Sony GTK-XB72 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members. Rest assured, we'll pass your feedback to the relevant channels for future consideration and development.
Elshahat @Sony Support UK
GREAT SYSTEM WORKS AS SHOULD!
HTA9 21/11/2022 by GNICHOLS (USA) Verified Purchaser Verified
WE BROUGHT OURS ABOUT 6 WEEK AGO AND SO FAR IT HAS BEEN GREAT.. NO DROP OUT AND NO PROBLEM AT THIS POINT WE COULDNT BE ANY HAPPIER. GLAD WE SPENT THE MONEY!
Excellent
Excellent
Excellent
Excellent
Excellent
Hi GNICHOLS,
Awesome! Thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3).
Thank you for choosing Sony!
-Jess
BEST SYSTEM EVER AFTER EXPERIENCE 20 YEARS
HTA9 16/11/2022 by DENO9000 (Canada) Verified Purchaser Verified
BEST SYSTEM EVER I SEEN ABOUT 20 YEARS EXPERIENCE HOME THEATRE SYSTEM..BUT YOU MUST HAVE SUBWOOFER THE SW-200 W FOR APARTMENT AND S-W5 300 W FOR HOME THANKS
Excellent
Excellent
Excellent
Excellent
Excellent
Hi DENO9000, Thank you for the amazing feedback! We're very happy to hear you're enjoying your new Sony HT-A9. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! -Sam
Awesome Sound!
HTA9 19/10/2022 by Huge music Fan (USA) Verified Purchaser Verified
The sound is pretty incredible, especially when coupled with Dolby based sound. You have to get the technique to dealing with dropouts in sound, once you learn the system and it's quirks, then you can use the speaker optimizer in a couple of different eays to recalibrate the sound back to great, which only takes a few minutes. I moved my router away from the control module box so I have to recalibrate every so often. Also because I do move speakers around depending on where im sitting depending on if my girlfriend is woth me or not. So, depending on your space setup with other hardware and how patient you can be at learning how to positively work through the dropouts if they happen, this system sounds amazing.
Excellent
Excellent
Excellent
Good
Average
Hi Huge music Fan, Great! We're glad that you like the sound quality of your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! Erin
Amazing
HT-A9 26/09/2022 by Studs929 (United Kingdom)
Been waiting 8 months well worth the wait sound is amazing works great with the sony bravia tv
Excellent
Excellent
Excellent
Best Affordable Speakers without breaking the bank
HTA9 09/08/2022 by Enas007 (USA) Verified Purchaser Verified
I bought the speakers and subwoofer a bit over a month now. I'm extremely satisfied with my purchase. The SW5 subwoofer is a must have with this speakers. I wish for an option to add one more subwoofer to the system
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Enas007,
We're glad that you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3).
Thanks for sharing your review!
Great immersive sound
HTA9 03/08/2022 by Modernliving (USA) Verified Purchaser Verified
I have been waiting for this product for close to a year. I finally got it and absolutely love it! I have a dedicated tv room (den) and the HT-A9 with SASW5 subwoofer sounds banging. I've been re-watching GOT on HBO Max which is now in Dolby Atmos...fantastic! Book of Boba Fett, A Quiet Place II...all sound amazing, totally immersive - the phantom speakers are pretty impressive. The Apple Music catalog of Dolby Atmos keeps growing and I find myself only wanting to listen to Dolby Atmos recordings now. My room is only 14x14' with 9' ceilings so that may make a difference. I do think a firmware update to control speakers will benefit most people though. I bought a pair of Mounting Dream speaker stands on Amazon for $80 and they are perfect for these speakers (you'll need a couple of M5 30mm screws). I also had to purchase longer power cords for these two rear speakers on stands (12') because the included speaker power cords are less than 4'.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Modernliving,
Thank you so much for sharing your great experience with us! We really appreciate how much you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! - Kris
The best surround I have ever had!
HTA9 09/07/2022 by Rusty53 (USA) Verified Purchaser Verified
The hta9 surround sound system is truly the best. I have others in the past that were a pain the neck to set up, with wires running across the living room. This wireless systems sets itself up at the push of a button. I have had this system for about a month now and am still amazed at the sound. The sound quality is amazing. The separation is amazing.
Excellent
Excellent
Excellent
Excellent
Hello Rusty53, We are thrilled to hear that you are amazed with the sound quality of your new Sony home theater system. With HT-A9, you'll be immersed in a multi-dimensional audio experience and unique 360 Spatial Sound Mapping technology that creates up to twelve phantom speakers from just four real speakers and calibrates sound to your room for an environment that seems to expand beyond the walls. Thank you for choosing Sony! Enjoy! Vincent
Does a good job
HTA9 02/07/2022 by Bobisi (USA) Verified Purchaser Verified
This was very easy to connect. The sound is excellent with no lag when someone is speaking. I added the optional sub woofer which upped the quality of the bass by a lot.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Bobisi, That's great! We are glad to hear about your great experience with your new Sony soundbar. With HT-A9, you'll be immersed in a multi-dimensional audio experience and unique 360 Spatial Sound Mapping technology that creates up to twelve phantom speakers from just four real speakers and calibrates sound to your room for an environment that seems to expand beyond the walls. Thank you for choosing Sony! Vincent
Amazing Sound!
HTA9 22/06/2022 by RW77 (USA) Verified Purchaser Verified
Waited patiently for them to be in stock soooo, glad I did can't wait to listen every day to my new sound system, Love it!
That's awesome, RW77! We are truly happy that you are satisfied with the incredible sound quality of our HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X.
We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3).
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great product, but tinny sound
HTA9 20/06/2022 by TaxBear (USA) Verified Purchaser Verified
I bought this, with the optional 300W subwoofer and was very impressed with the sound coverage. Odd-shaped room and was able to hear sounds from where you would expect to hear the sounds. The only downside for me was the tinniness of the sound, even with the subwoofer, which I thought would help (which it did, but not enough for me to keep the system). I returned it after one week of listening, as my old system still sounded better to me, but without the coverage of the HT-A9.
Good
Good
Excellent
Excellent
Hi TaxBear, Thanks for your input. We are sorry you are having a sound issue with your Sony home theater system. Make sure you setup and install the speakers correctly. For more details, please visit these links:
- https://helpguide.sony.net/ht/a9/v1/en/contents/TP1000029207.html
- https://helpguide.sony.net/ht/a9/v1/en/contents/TP1000070958.html
Don't forget to update the firmware of your unit: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a9/software/00272362. The updates improve the general performance of the system and resolve any possible software-related issues. Despite your concern, we are happy that you still like your HT-A9 home theater system and very impressed with its sound coverage. With HT-A9, you'll be immersed in a multi-dimensional audio experience and unique 360 Spatial Sound Mapping technology that creates up to twelve phantom speakers from just four real speakers and calibrates sound to your room for an environment that seems to expand beyond the walls. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
Unparalleled
HTA9 09/06/2022 by LightningSShhaaddooww (USA) Verified Purchaser Verified
Amazing. Extremely happy with purchase. No drop outs.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi LightningSShhaaddooww,
You made the right choice! We're glad that you are enjoying the stable connection of the HTA9. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony!
-Ralph
Look mom no center channel, lol .
HTA9 18/05/2022 by ltmoe1 (USA) Verified Purchaser Verified
I am extremely happy with the HT-A9. The sound stage is wonderful; and before you ask, yes you need to purchase the sub, there's no way around it. If you can get the HT-A9 home you will enjoy it.
Excellent
Excellent
Excellent
Good
Hi ltmoe1, Thank you for the amazing review! We're glad you like the wonderful sound stage of your Sony HT-A9 home theater system. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! -Sam
Sounds really great.
HTA9 07/05/2022 by Ranok (USA)
It’s been a week I have the hta9 with sw5 sub. They both sound incredibly good. No connection issue at all. Using a80j as center channel and I can hear any dialogue clearly. Sound coming from all directions fills my living room.
Excellent
Excellent
Excellent
Excellent
Hi Ranok,
Awesome! We're glad that you are enjoying the sound quality and flawless connectivity of the soundbar. It's also great that it works well with your Sony A80J TV and the optional SA-SW5 subwoofer.
We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!
-Ralph
Game changing sound and simplicity
HTA9 08/03/2022 by SPandey (USA) Verified Purchaser Verified
I chose the HT-A9 after extensive testing of Sonos Arc, Bose 900, Samsung Q950A, and Sony HT7000 systems in the same room with the same input sources. The simplicity of design, integration with Sony TVs, homogeneous immersive sound with excellent Atmos performance were the top reasons for the choice. The lack of a sound bar helps the listeners focus on the audio content and not on the specific source of sound channel. The phantom center channel eliminated the need to connect the audio cable back to the TV separately. Few expert reviewers do not turn on all sound optimization features which makes them miss out on things like Immersive audio enhancement which is the key difference this system has vs others. I am not an expert or paid reviewer but a life long Sony fan. Bought multiple Sony TVs so far and Sony has not given a reason to switch. Highly recommended if you want to experience the next level of immersive audio and 360 reality sound.
Excellent
Excellent
Excellent
Excellent
Hi SPandey, Thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! Erin
I am delighted with this product.
HT-A9 11/02/2022 by Mehrdad62 (United Kingdom)
I am delighted with this product. Sony has always been good and at the forefront, and this set is revolutionary in the field of home theatre.
Excellent
Excellent
Excellent
Excellent sound
HTA9 31/01/2022 by Bria19 (USA) Verified Purchaser Verified
It does what is says! Once it goes through its set up the sound quality is fantastic! Especially when paired with the TV. Everything connects and it accepts all forms of sound forms. Looks clean and sharp!
Excellent
Excellent
Excellent
Excellent
Hi Bria19, Thank you greatly for sharing your experience and are we very glad to hear you are enjoying the audio quality of your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! Erin