Article ID : 00146407 / Last Modified : 06/12/2020

Transfer pictures or movies to a computer with a Windows 10 operating system

    Before you start

    • Make sure to connect the camera directly to a USB port on the computer. Connection through a USB hub or other USB devices isn't supported.
    • Computers pre-installed with older versions of Microsoft® Windows® operating systems may not be fully compatible with the Windows® 10 operating system. If the Windows 10 operating system on your computer is not pre-installed, it is suggested to downgrade to an earlier version to get the most of its functionality and compatibility.
    • For VAIO® computers, check Windows 10 compatibility on the Support for VAIO PCs website.

    Transfer Pictures or Movies

    1. Power on your computer.

      Note: If your computer has a card reader and your pictures or movies are on a memory card in your camera, you can just insert the card directly into the computer and transfer the content.

    2. Make sure that the recording media that contains the pictures or movies is in the camera.

      Note: For cameras with internal memory, remove the memory card from the camera. The computer can't read the internal memory if a memory card is inserted.

    3. Connect the camera to the computer with the supplied USB cable.
    4. Power on the camera.


      • The computer automatically detects the camera and install the appropriate drivers from the Windows 10 operating system.
      • An AutoPlay window appears on the computer screen.

    5. Transfer your pictures and videos. Below are different methods to transfer your pictures and videos to your computer. Choose the option that works best for you.
      • Use Imaging Edge Desktop software.

        Note: Visit the Imaging Edge Desktop support page for more information on how to import pictures and videos.

      • Use the Click and Drag feature of your computer.

      • Use the Import pictures and videos feature of your computer.

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