If the computer will not recover from sleep or standby mode, the issue may be resolved by reinstalling the Sony® Notebook Utilities software. Downloads are posted on your model support page.
IMPORTANT: For information about using the VAIO Recovery software, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
