Article ID : 00009066 / Last Modified : 04/21/2015

The camera does not automatically turn on when rotating the lens portion.

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The camera may not turn on if the lens portion is rotated too quickly. Move the lens portion back to the original position and then try rotating it a little slower.

If the issue is still unresolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.