Article ID : 00009278 / Last Modified : 05/01/2015

The error message to remove the lens cap is displayed, but the lens cap is not attached.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Try turning the camera off and on again to resolve this issue. If the error message persists, turn off the camera and remove the battery. Afterwards, reinsert the battery and turn the power back on.

If the issue is still unresolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.