Article ID : 00009842 / Last Modified : 03/29/2019Print

How to set up a Windows Live Mail e-mail account.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The Windows® 7 operating system does not have a bundled e-mail client program. Windows Live™ Mail is available for download at no cost from the Microsoft® Web site.


    • To complete this procedure you must have your e-mail account information, such as your e-mail address, password, incoming (POP3) server name and outgoing (SMTP) server name. If you do not have this information, contact your e-mail provider.
    • The Windows Live Mail software is compatible with the Windows XP with SP2 or higher (32-bit version only), Windows Vista® and Windows 7 operating systems.

    Follow the procedure below to set up an e-mail account using the Windows Live Mail software.

    1. Click the Start button and then click Windows Live Mail.
    2. In the Windows Live Mail window, on the tool bar, click the menu icon and then click Show menu bar.


    3. On the menu bar, click Tools and then click Accounts.
    4. In the Accounts window, click the Add... button
    5. In the Add an account window, click to select E-mail account and then click the Next button.
    6. In the Add an E-mail Account window, enter your E-mail address, Password and Display Name.


    7. Click the Next button.

      IMPORTANT: Server port and security settings are set by default but these settings may vary depending on your e-mail provider. If you have not verified this information, try using the default settings. If you are unable to send or receive e-mail using the defaults settings, contact your e-mail provider to verify these settings.

    8. In the Add an E-mail Account window, enter your Incoming server and Outgoing server information.


    9. Click the Next button.
    10. In the Add an E-mail Account window, click the Finish button.
    11. In the Accounts window, click the Close button.