Article ID : 00010086 / Last Modified : 08/16/2015Print

How to wipe and erase all data from the hard disk drive.

    WARNING: There is a risk of data loss. All data, including partition information and the operating system, will be erased from the hard disk. This procedure should only be used by advanced users and technical support personnel.

    1. In the Wipe and Erase Data window, click the Start button.
    2. Carefully read the information provided and then click the Next button ONLY if your intentions fall within one of the described scenarios, or you face a similar situation.
    3. Under Confirm Internal Hard Disk Drive to Erase Data, under Internal Hard Disk Drive List:, click to check the box next to the hard disk drive you would like to erase and then click the Next button.
    4. Follow the on-screen instructions to complete the procedure.