If an Invalid Format error is displayed on the Reader Digital Book when you turn it on, follow these steps:
- Press the Enter button for 5 seconds and then release.
- If the message still appears, do a soft reset .
- After you have reset your Reader device, press the Enter button for 5 seconds and then release.
- If the message still appears, turn off your Reader digital book and do a Hard Reset.
IMPORTANT: After doing a Hard Reset, it will be necessary to authorize your unit again.
The steps to do a hard reset vary by model. Select your model from the list: