Article ID : 00012592 / Last Modified : 06/06/2014

An HDD FORMAT ERROR appears on the camera LCD or viewfinder.

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This error may occur if data becomes corrupt on the camera hard disk drive. To resolve this issue, it will be necessary to format the hard disk drive and reset the camera to factory specifications.

NOTE: If model-specific information is required for how to format the hard disk drive or reset the camera, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.

Performing the recommendations above should resolve the issue. If you have completed all of the recommendations and the issue is not resolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.