Article ID : 00013238 / Last Modified : 08/16/2015

The TomTom navigation module does not accept my activation code for the 12 month map update service.

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If you have received an activation code for Map Update Subscription, please be aware that the mechanism to enter this code is still under construction. In the meantime, Latest Map Guarantee will serve you. Please try to activate your 1 year Free Map Update Subscription in the near future.

NOTE: If you have not yet setup your navigation device with MyTomTom, follow the instructions in the MyTomTom Quick Start Guide included with your navigation device.