Article ID : 00015146 / Last Modified : 10/30/2018

Parental Lock does not work with the Amazon Video On Demand (VOD) service.

Applicable Products and Categories of This Article

IMPORTANT: Not all Sony® products have Internet capabilities or support the Amazon® VOD app. To see if your specific model has the functions described in this solution, check the specifications or supplied operations guide. Manuals are posted on your model support page.

Because of the specifications of the Amazon VOD server, the Parental Lock feature on the products listed below is disabled. This is normal and not a malfunction.