Error: USB is drawing too much current

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

If this error appears on your TV screen, follow these steps to resolve the issue:

1. Disconnect the USB device and Mobile High-Definition Link (MHL™) devices from your TV.
2. Reconnect the USB device to your TV.
   • Make sure that you don't connect the USB device to a USB Hub.
   • Try to connect the USB device to a different USB port.
3. Use an external power supply, such as a phone charger, if you're using a Hard Disk Drive (HDD).
4. If the issue still occurs then power reset or restart your TV.

   Power Reset

   Note: Skip this step if your TV power cord is inaccessible.
   • Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in.

   Restart

   Select the method depending on your TV.

   • Restart the TV with the supplied remote control:
     • Press and hold the POWER button until Power off appears on the screen
     • Press and hold the POWER button until a menu appears → select Restart
   • Restart the using the menu. On the remote:
     • Press (Quick Settings) → Settings → System → Restart → Restart
     • Press HOME → Settings → About → Restart → Restart
     • Press HOME → Settings → Device Preferences → About → Restart → Restart
   Note: When restarting with the remote or menu, the TV will automatically power off and back on after a short time.

If the error still appears after you reset your TV, the USB device maybe damaged. Try a different USB device.