IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
My Blu-ray Disc™ player or A/V receiver doesn't recognize a USB memory device formatted on a computer.
On your computer, check if the USB memory device is formatted in File Allocation Table (FAT32) file system or New Technology File System (NTFS). Your device only recognizes a USB memory formatted as FAT32 or NTFS.