Article ID : 00020846 / Last Modified : 10/29/2018

The camera takes longer to turn on or turn off after downloading PlayMemories Camera Apps.

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The amount of time it takes for the camera to turn on or turn off depends upon how much space left in its internal memory. Since PlayMemories™ Camera Apps are stored in the internal memory of the camera, the response time may get slower depending on the number of applications stored. This is normal and not a malfunction.