Article ID : 00021134 / Last Modified : 07/23/2019

Front display of the DVD home theater system shows Locked and will not eject the disk or tray.

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    This would be an indication that the Child Lock feature is enabled. Follow these steps to unlock or release the tray:

    1. Turn on the Home Theater System.
    2. Press the STOP button and the EJECT button simultaneously for five seconds.
    3. The message UNLOCKED will be displayed to indicate that DVD disc tray is unlocked.