Article ID : 00022450 / Last Modified : 04/19/2019

PSA (Broadcast and Professional) product repair information

Applicable Products and Categories of This Article

Service Center

Products Serviced

Eastern Service Facility
115 West Century Road
Suite 250, Paramus
New Jersey 07652
Phone: 201-833-5300
Fax: 201-304-0723
ProService@sony.com

  • DVCAM Camcorders and Decks
  • Analog and Digital VTRs
  • Broadcast Cameras and Camcorders
  • DMX-R100 Audio Mixers
  • Video conference Products
  • Wireless Microphones
  • Systems Products

Laredo Service Facility
11302 EastPoint Drive
Building B, Suite C
Laredo, Texas 78045
Phone: 866-357-6230 Option 2
Fax: 956-728-2109
LaredoRepairCenter2@sony.com

  • VPL Projectors
  • Fleet Passport Accounts
  • Security Products
  • Printers
  • Passport Systems

Western Service Facility
2706 Media Center Drive
Suite 130, Los Angeles
California 90065
Phone: 323-352-5000
Fax: 323-352-5039
LAservice@am.sony.com

  • DVCAM Camcorders and Decks
  • VHS Decks and Duplicators
  • 8 MM Camcorders
  • Analog and Digital VTRs
  • Broadcast Cameras and Camcorders
  • CRT Monitors
  • CRT Projectors
  • Professional Audio Products

Note: All DSR Series Camcorders are serviced in Los Angeles only.

Note:

  • The repair toll-free number for PSA (Broadcast and Professional) products is: 866-SONYBPC or 866-766-9272
  • The repair toll-free number for plasma monitors, video projectors, or computer displays is: 877-350-3477.
  • Visit the ServicePLUS Website to complete and print the online Service Request form.
  • Include the Service Information repair sheet with your unit.