Article ID : 00022588 / Last Modified : 01/04/2017

The CD Player platter does not spin or displays Table Error.

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Follow this procedure when the platter of a CD Changer does not spin or displays Table Error.

IMPORTANT: If model-specific information is required to complete a step, check the product manual of the CD Changer. Manuals are posted on your model support page.

  1. Open the door to the unit.
  2. Press the center button in the Jog Dial , and attempt to remove all the CD's in the unit.

    jog dial

    NOTES:

    • Verify that all the discs that were installed in the unit are removed. If all the discs do not come out, the unit will need service.
    • If the player is not operating correctly, reinstalling CDs may damage the CDs.
  3. Attempt to rotate the platter with all discs removed. If the platter rotates, install a few discs to verify operation.
  4. If the platter does not spin when the unit is empty, service will be required.

Begin the procedure to send your Sony product into a Sony facility to be repaired.