Article ID : 00024658 / Last Modified : 08/16/2015

The LCD backlight is dim or will not illuminate.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the LCD backlight is dim or will not illuminate, replace the batteries in the remote control. If replacing the batteries does not resolve the issue, service may be required. Go to Product Repair.