Article ID : 00025000 / Last Modified : 04/27/2015

How to troubleshoot static or poor radio reception on the portable radio.

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Follow these steps to troubleshoot static or poor radio reception on the portable radio.

  1. Ensure fresh batteries are installed.
  2. Tune the radio to a station that may be closer to your location or has a stronger signal.
  3. Set the radio to DX mode.
  4. Move the unit around to obtain better reception.

    NOTE: The signal may be weaker in some locations, such as in a vehicle or building.

If the issue is still unresolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.