Article ID : 00025424 / Last Modified : 04/01/2019

My Active Subwoofer Doesn't Turn On

    Check if the subwoofer turns on after you complete each step. If you need model-specific information to complete any step, check your manual. Manuals are posted on your model support page.

    • Make sure to plug the subwoofer into a working wall outlet.
    • Make sure to connect the subwoofer to the SUBWOOFER OUT on the receiver.
    • Make sure that the subwoofer is turned on or in STANDBY mode.
    • Make sure to turn on the receiver.

      Note: Your subwoofer stays in standby mode until you turn on the receiver.

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