Article ID : 00025544 / Last Modified : 12/07/2016

How to determine if the built-in battery needs to be changed.

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The built-in battery of the portable player should be replaced when the battery life is less than half, even when it has been fully charged.

NOTE: The built-in battery can be changed by consulting the place of purchase or by an authorized service center. Begin the procedure to send your Sony product into a Sony facility to be repaired.