Article ID : 00025946 / Last Modified : 06/10/2014

How to clean the video tape heads of a camcorder.

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To clean the video tape heads, use a dry video head-cleaning cassette designed for the type of camcorder you own. Follow the instructions provided with the video head cleaner for proper use.

NOTE: For professional cleaning, the camcorder should be serviced by an Authorized Service Center. Begin the procedure to send your Sony product into a Sony facility to be repaired.