Article ID : 00027642 / Last Modified : 02/27/2019

Can't Open or View RAW Images on a Computer

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We recommend using either the Image Data Converter or the Imaging Edge software to view RAW images on your computer. You can develop and save your photos to common file formats, like JPEG and TIFF, with these programs.

However, if you are using other software like Adobe® Photoshop® or Lightroom® software, make sure it is updated with all necessary plug-ins to support RAW files. Visit the support website for your software to get the latest updates and plug-ins.

For computers with Microsoft® Windows® operating systems, a RAW driver is available that will allow RAW photos to open and display in Windows Explorer or Windows Photo Gallery in the same way as JPEG files. Downloads are posted on your model support page.