Article ID : 00027726 / Last Modified : 05/18/2015

The disc in the DVD recorder cannot be finalized.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Follow this procedure to troubleshoot when a disc in the DVD recorder cannot be finalized.

IMPORTANT: The DVD recorder may not be able to finalize a disc if the disc was originally recorded on another recorder.

  1. Ensure the proper procedure for finalizing a disc  is being followed.
  2. Ensure the disc is not already finalized.
  3. Cancel the Protect Disc feature.
  4. Attempt to finalize a different disc.

NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.