Article ID : 00028210 / Last Modified : 06/06/2014Print

Error: Cannot determine partition settings

    Follow this procedure to resolve the error.

    1. Turn the computer off.
    2. Remove all third-party peripherals.
    3. Remove all removable media.
    4. Reset the computers BIOS to the default values.
    5. Restart the recovery procedure.


    • Verify the hard drive is detected in BIOS. If the hard drive is not recognized in BIOS, the hard disk drive is the cause of the error.
    • If using recovery media, only the recovery media should be in the computer optical drives.

    If the issue is still unresolved, service may be required.  Go to Product Repair.