IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Follow this procedure to troubleshoot when there is no sound coming from one side of the headphones.
- Verify that the headphones are firmly plugged into the Phones jack on the front of the tape deck.
- Test the headphones on another device.
- Test another set of headphones on the tape deck.
If the issue is still unresolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.