Article ID : 00028974 / Last Modified : 02/17/2016

A mechanical noise is heard when playing or recording onto a tape.

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Follow the steps below to troubleshoot this issue.

IMPORTANT: It is normal to hear a slight hum while recording and when inserting or ejecting a tape.

  1. Remove the tape from the camcorder.
  2. Inspect the tape for any possible damage.
  3. If the tape appears to be okay, reinsert it into the camcorder.
  4. Begin playing or recording onto the tape.
  5. If the issue still occurs, remove the tape from the camcorder.
  6. Insert a different tape.
  7. Begin playing or recording onto the newly inserted tape.

NOTES:

  • If the issue is resolved when using a different tape, then the previous tape may be faulty.
  • If the issue is not resolved, then service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.