Article ID : 00030824 / Last Modified : 06/04/2013

A PDF document saved on Memory Stick or SD Card media cannot be viewed on the Reader.

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If a PDF document has been secured it will not be readable in the Reader™ digital book. The Reader can recognize and display unsecured PDF documents only.

Follow this procedure to determine if a PDF document is unsecured.

NOTE: This procedure must be performed on a computer.

  1. Browse to the hard drive location of the appropriate PDF document.
  2. Double-click the PDF document.
  3. In the Adobe Reader window, on the menu bar, click File .
  4. On the File menu, click Document Properties .
  5. In the Document Properties window, click the Security tab.
  6. On the Security tab, next to Security Method , the applied security level will be displayed.

    NOTE: If the Security Method is listed as anything other than No Security , the PDF file will not be recognized or displayed in the Reader.