The Error the camera has failed to initialize or may be in use by another program message may be displayed when trying to launch the VAIO® Camera Capture Utility. Follow these steps to resolve the issue.
IMPORTANT: This solution only applies to VAIO computers that have a built-in camera and utilize the VAIO Camera Capture Utility software.
NOTE: Because each of these steps represents a possible solution to this issue, check the VAIO Camera Capture Utility status after completing each step.
- Reinstall the Sony Notebook Utilities application from the VAIO Recovery application or download and install the application.
Downloads are posted on your model support page.
NOTE: If you upgraded the operating system without using the Sony® Windows Vista® Express Upgrade DVD or the Companion DVD, the VAIO Recovery application will not be available.
- Download and install any available updates from the Sony website. Downloads are posted on your model support page.
- Disable programs from automatically running in the background.
NOTE: Third-party camera or Web conferencing utilities may interfere with the VAIO Camera Capture Utility. Disabling third-party camera utilities may allow the VAIO Camera Capture Utility to work properly.
- Perform a system restore back to an earlier time when the capture utility was working.