IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Follow this procedure to troubleshoot print quality issues with the digital photo printer.
- Ensure the print paper is inserted with the glossy surface facing upward.
- Replace the print cartridge.
If the issue is still unresolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.