IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Check the following if the smartphone cannot be charged using the Mini Hi-Fi component system:
- Make sure the smartphone is securely connected to the Mini Hi-Fi component system.
- Make sure that the Mini Hi-Fi component system is turned on.
NOTE: When the Mini Hi-Fi system enters standby mode, the smartphone may stop charging. Disable the Automatic Standby function to prevent the Mini Hi-Fi component system from going into standby mode automatically.
- Press OPTIONS
- Select AUTO STBY
- Select OFF
- Set the Mini Hi-Fi system to USB function.
- Make sure the smartphone is compatible with the Mini Hi-Fi component system.
The steps above should resolve this issue. If the issue is not resolved after completing these steps, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.