Article ID : 00053698 / Last Modified : 10/16/2013

Can a disc be left in the disc tray when moving the audio system?

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Do not move the main unit with a disc on the disc tray. Remove all discs before moving the main unit. If you move the main unit with a disc inside, the disc may fall off  from the disc tray into the main unit and cause a malfunction.

If a disc has fallen into the main unit, contact an authorized service facility to have the disc removed. Begin the procedure to send your Sony product into a Sony facility to be repaired.