Article ID : 00054345 / Last Modified : 02/12/2016

Error: Too Many Characters appears when entering a 10 digit WEP security key.

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This error generally appears if the password entered is to long.

Follow these steps if the error continues to appear after verifying that the WEP key being entered is correct:

  1. Turn off the Internet video device.
  2. Turn off the modem and router for 30 seconds.
  3. After 30 seconds, turn on the Internet video device, the modem and the router.
  4. Connect the Internet video device to the network.