Article ID : 00081816 / Last Modified : 03/29/2019

The Personal Content Station (PCS), does not turn off after pressing the Power button.

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The Power button Power button may not respond when the power should not be turned off, such as when the system software is being updated. Wait for a while and try again.

To force the PCS to turn off, hold down the Power button Power button for 5 seconds.

WARNING: This method is not recommended because it might damage the data stored in the PCS.