By default, the camera performs a sensor cleaning routine by shortly vibrating the sensor shift mechanism when the camera is turned off. This is normal operation.
If a strange noise or vibration is observed other than this automatic cleaning, there may be a problem with internal parts such as the SteadyShot® mechanism. Follow the steps below to resolve the issue.
- Turn off the power.
- Remove the battery for a minute.
- Reinsert the battery
- Turn on the power again.
If the issue is still unresolved, the product may need to be repaired. Begin the procedure to send your Sony product into a Sony facility to be repaired.