IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
The error Feature is not available or Service cannot be accessed at this time, may appear when accessing YouTube or other internet video apps.
If the error still appears, follow these steps:
- Perform a Refresh Internet Content.
Note: Check to the TV manual for details. Manuals are posted on your model support page.
- Test the app.
Note: If the issue occurs, continue to the next step.
- Make sure the TV has an active internet connection.
- Reset the TV to factory settings.
- Manually set an IP address on your device.