The Netflix service is unavailable or the app is missing
This article is designed to assist with questions regarding availability of Netflix® services.
|
Issue |
Solution |
| The Netflix icon is missing. | The Netflix icon is missing. |
| The screen is blank and I am unable to access the Netflix video-on-demand service. | Follow the steps below if a blank screen when trying to access Netflix. |
| One or more of the Internet video stations are missing. | Internet channel line-up, apps or available stations that are found on an Internet video device may randomly change without notice. |
| The Internet video app gives an error or will not play any content. | The Internet video app gives an error or will not play any content if the app developer is doing an update or maintenance on the app. |
Visit the Netflix Help center for other Netflix connection errors and for information regarding any reported Netflix outages.
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