Article ID : 00107437 / Last Modified : 05/08/2019

Camera firmware doesn't update on a computer with Apple Mac OS X operating system

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If you're using a computer with Apple® Mac® OS X® 10.10 or 10.11 operating system (OS), download and install the DriverLoader on your computer before updating the camera firmware.

Note:

  • Make sure to restart your computer for the updates to take effect.
  • If you're using a computer with Apple Mac OS X 10.9 OS or earlier, you don't need to run a DriverLoader.