IMPORTANT: Not all TVs have 3D capabilities and troubleshooting a 3D TV may differ depending on the type of 3D technology the TV has. To see if your TV is 3D capable and its type of 3D technology, check the specifications or the supplied manual of the TV. Manuals are posted on your model support page.
Select the appropriate link below to troubleshoot your 3D TV.
- A separate article is available which explains what is an Active or Passive 3D TV .
- Refer to this article when you cannot set 3D settings to third-party apps after applying a TV software update on an Android™ TV .