Article ID : 00113794 / Last Modified : 02/05/2018Print

Is it possible to recover the play data once the Smart Tennis Sensor app is uninstalled?

    The play data can only be recovered when the Smart Tennis Sensor app is reinstalled if the play data was backed up using the Server Sync function of the app prior to the uninstall.

    Videos filmed with Live Mode Video on Apple® iOS® devices, however, will be deleted once the app is uninstalled. For Android™ devices, the videos will remain on the device even when the app is uninstalled.

    NOTE: Association of recovered play data to videos stored to an Android device is not guaranteed once the app is reinstalled.