Sony Support

Article ID : 00114173 / Last Modified : 07/23/2019Print

What information should I include when sending questions about the Smart Tennis Sensor via email?

    When sending questions about the Smart Tennis Sensor via e-mail, it is best to include the following information:

    • Version of the Smart Tennis Sensor app
    • Model and OS version of the mobile device on which the app is installed
    • The serial number of the Smart Tennis Sensor

      NOTE: The serial number can be found on the underside of the sensor as shown below.

      image

    Use the following as a reference when listing the details.

    For Android™ devices:

    • Model name (model number)
    • Android version (build number)
    • Version of the Smart Tennis Sensor app
    • 7-digit serial number of the Smart Tennis Sensor

    For Apple® iOS® devices:

    • Model name (model number)
    • Apple iOS version
    • Version of the Smart Tennis Sensor app
    • 7-digit serial number of the Smart Tennis Sensor