Article ID : 00121032 / Last Modified : 10/18/2018

The start or stop sound is not heard when recording movies.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the start or stop sound is not heard when you press the MOVIE button to record movies, check the following:

  • The Audio signals setting must be set to On to produce sound when you operate the camera.
  • When the camera is connected to a device via HDMI® cable, you will be able to hear the start or stop sound if the HDMI Audio Out setting is set to Off.

    NOTE: When the HDMI Audio Out setting is set to Off, audio will not be output to the connected HDMI device.