If the on-screen keyboard doesn't appear on the TV screen, even after selecting the text input box, select the Leanback Keyboard in the Settings menu.
- On the remote control, press the HOME button.
- Select Settings.
- Select System Preferences.
- Select Keyboard.
- Select Leanback Keyboard.
If it still doesn't appear, check if there's a wireless mouse receiver connected to the TV. The on-screen keyboard doesn't appear when a wireless mouse receiver is connected to the TV because it may recognize the receiver as a USB keyboard. To resolve this issue, remove the wireless mouse receiver from the TV.
- Example of a wireless mouse receiver