Article ID : 00138463 / Last Modified : 11/06/2018

Can't Hear the TV Sound from the Sound Bar, Home Theater System, or Home Audio System

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Select the symptom of your device and follow the steps to resolve the issue. Check your manual for model-specific information. Manuals are posted on your model support page.

No sound from the home theater system or home audio system.

No sound from the wireless subwoofer or surround speaker.

Sound is low from the wireless subwoofer.

Sound is low from a sound bar.

Related Info

No Sound When I Use a TV or Audio System with Audio Return Channel (ARC) Feature