Article ID : 00138079 / Last Modified : 12/26/2016

The audio is jumping, noise is heard or the picture is freezing temporarily when playing a music or a video file saved in a disc.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

To resolve the issue, save the file to a USB flash drive and play the music or video file from the USB flash drive. For further details about the USB playback feature, refer to the operating instructions that came with the unit.