Article ID : 00138379 / Last Modified : 01/04/2018

The Hi-Res Audio Walkman has problems streaming music when ClearAudio+ is turned on.

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Turn off the ClearAudio+™ setting, if you experience problems (i.e., music randomly skips or cuts out) when streaming music from services such as Pandora, Spotify, or SoundCloud.

  1. Select Settings.
  2. Select Sound.
  3. Select ClearAudio+.
  4. Select Off.